Care.comReviews of care.com

I intended to purchase 1 year of service from Care.com for $155. After the web site took my credit card information and confirmed the purchase it used deceptive techniques called “sneak into basket” and “DoubleClickjacking” to add two additional charges of $180 and $84, in addition to the $155 I was paying. I immediately (within minutes) canceled both and sent a message to the website that I did NOT purchase those additional services. They claim that enhancements/add-ons is a subscription service and is non-refundable. There are very good caregivers trying to find clients on care.com, but I’m afraid that care.com tries to take advantage of both clients and caregivers.

The number of people who are available to work with good service and experience.

I only needed someone to sit with my small dog, CeCe, on Easter afternoon. I got several responses and chose Rayna. She was delightful. CeCe took to her right away. I was relieved and happy.

I have been using care for several years and always had a successful experience when it comes to finding a job!

I have been a member of care.com for over 12 years. Being a member has been life-changing for me. My most recent family that I work for is very near and dear to my heart. If it wasn’t for care.com I would’ve never met this wonderful family. I was also able to meet other amazing families and help other people while doing what I love the most. It has been my way of life for over a decade and my favorite source when it comes to finding a family to care for. I recommend them highly and I cannot tell you how grateful I am for care.com and for their services to both the families as well as for me as a caregiver.

Waste of time and money. I am down a good chunk of money with no results. I had better luck with Facebook groups. They also refuse refunds.

This is a subscription service. I hired a caretaker for a few hours and never used them again. A year later, without any notification, Care.com charged me $155.40 for a year long premium membership that I will not use. Had they notified me in advance that the due date was coming up, I would have cancelled since I don't use their service. I don't understand why a company that is based on care (Alzheimer's in my case) doesn't understand the stress and daily chaos for caretakers, managing a job and two households while caring for an elderly parent. All they had to do was send an email notifying me that the subscription charge was coming. This is more like "Careless.com" Shame on them. This money could have been used for groceries or something useful. Do NOT sign up for a subscription!

I’ve had a very positive experience using Care.com. The platform made it easy for me to connect with families and find childcare opportunities that match my experience and availability. As someone with a pediatric medical background and years of infant care experience, Care.com helped me communicate clearly with families and build trust quickly. Thank you Care.com for supporting caregivers and families. I would recommend this platform to others looking for childcare support or nanny opportunities.