CarbonhealthReviews of carbonhealth.com

The service, the people, the spaces are just as great as promoted. Nothing more to add. But, the charging, especially when you have to pay co-pay, is tricky. I do not want to say I was overcharged considering the service quality, but the additional charges were not mentioned at first place. I think a clearer pricing would help the patients to know what they need to pay.

The people there were very nice, but the fact is, they did nothing for me and billed me. First time I went, at the end I asked if I needed to sign anything and they told me they didn't do anything. so I did not owe anything. Second time, different people, exactly the same. They did not do anything for me, told me I owed nothing. 3 months later, $280 taken out of my account. Called billing, they said, "Yes sir, you had labs done." No I did not. I said what were the results if I had labs done? I did not, and yet, $280. Would not be a big deal to me if they had not told me that I did not owe them anything. Then they just take it. AMAZING! I want in on this! charge people for not doing anything? Like I said, if they had not told me I owed nothing, then I would have wrote it off as the regular office visit charge. But I was told I owed nothing. In my world, that means $0, not $280.

Scary clinician. He made us feel very uncomfortable. Very unsettling experience

I needed emergency COVID testing for my children and I to be able to return to our international home. After missing a flight due to another company's false promises, I walked into the Carbon Health pop-up site at Portland International Airport. There I encountered three different staff members, the lead site person, a registration person and the tech who performed the tests. All three gave excellent advice and the tech, Ryan, was so patient with my 7yo daughter who hates and fears the nasal swab. The results came back in about 14 hours and the web portal was very intuitive and gave clear, easy to print results for travel.