CaratBee Reviews | Read Customer Reviews of caratbee.com

CaratBeeReviews of caratbee.com

4.8152 reviews
Jewelry & Watches
8 The Green, Ste A, Dever, Delaware

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CaratBee

About CaratBee

About CaratBeeWelcome to CaratBee, your trusted destination for exquisite diamond jewelry, where quality, craftsmanship, and timeless elegance come together.With over 15 years of industry experience, we specialize in diamond manufacturing, combining expertise and attention to detail to create jewelry that celebrates life's most meaningful moments. Our passion for diamonds drives us to focus on quality, precision, and beautiful designs that suit different styles and occasions.At CaratBee, we believe diamond jewelry represents more than beauty; it symbolizes love, commitment, and unforgettable memories. Whether you are searching for an elegant everyday accessory, a thoughtful gift, or jewelry for a special celebration, we aim to help you find something truly meaningful.**Our Commitment to Customers**We believe trust is built through transparency, honest communication, and consistent service. We strive to provide clear product information, quality craftsmanship, and a smooth customer experience from your first inquiry to after-sales support.Customer satisfaction is an important part of our journey. We value feedback, continuously seek opportunities to improve, and aim to build lasting relationships with every customer.**CaratBee — Celebrating timeless beauty, one diamond at a time.**

CaratBee (caratbee.com) has 152 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: caratbee.com
Website: caratbee.com
Category: Jewelry & Watches
Location: Dever, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CaratBee reviews

152 approved reviews, newest moderated first

Morgan
Oct 6, 2026
I ordered an item from CaratBee…
I ordered an item from CaratBee specifically because of the estimated 5 day delivery window that was quoted in the website. The order didn’t even start production until the day the it was supposed to be delivered per the website estimate. When I called, I was told I needed to order expedited shipping option which was never disclosed on the website. I was also told that the estimated delivery was wrong and the website “would have never said that”. Ultimately, the delivery was majorly delayed and did not arrive in time. The company made attempts to expedite the order after several calls but it was still too late.
Response from CaratBeeOct 6, 2026
Hi Morgan, We sincerely apologize for the delay and the inconvenience caused. We understand that the 5-day delivery estimate on our website was a key reason you placed the order, and we’re sorry that we were unable to meet that timeframe. We also apologize for the conflicting information regarding the delivery estimate and expedited shipping. While our team made efforts to prioritize your order, we understand that it ultimately arrived too late. We truly appreciate your feedback and will share it with our team to help ensure clearer and more accurate delivery information going forward. —CaratBee Team
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Robert D.
Oct 6, 2026
Best experience
Best experience. Customer service was amazing. Highly recommend this company
Response from CaratBeeOct 6, 2026
We truly appreciate your kind words! It means a lot to know you had such a great experience with our customer service. Thank you for recommending CaratBee! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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DJ M.
Oct 6, 2026
beautiful ring and box and shipping was…
beautiful ring and box and shipping was very quick. really enjoyed the updates throughout then entire process
Response from CaratBeeOct 6, 2026
We’re thrilled you loved the beautiful ring and presentation, and that the quick shipping and regular updates made the experience enjoyable from start to finish. Thank you for choosing CaratBee! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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Oscar M.
Oct 6, 2026
Great experience and communication
Great experience and communication. Easy process and delivered on time.
Response from CaratBeeOct 6, 2026
We’re glad you had a smooth experience with great communication and an easy process. It’s wonderful to know your order arrived on time. Thank you for choosing CaratBee! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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Tom
Oct 6, 2026
Top Notch Experience
Everything was great quality and the experience was top notch. I was a little hesitant going in but the communication was great. The design approval was simple and delivery was early.
Response from CaratBeeOct 6, 2026
It’s wonderful to know that the quality met your expectations and that our communication helped make you feel confident throughout the process. We’re also happy that the design approval was simple and your order arrived earlier than expected! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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Sebastian T.
Oct 6, 2026
Great communication
Great communication, they were very helpful throughout the process of ordering and had secure shipping. I would recommend CaraBee to anyone looking for amazing jewelry!
Response from CaratBeeOct 6, 2026
We’re so happy to hear that our team was able to make your ordering experience smooth and reassuring! You appreciated our communication, support throughout the process, and secure shipping. Your recommendation truly means a lot to us, and we’re thrilled you’re happy with your jewelry! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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Kev
Oct 6, 2026
The company was great
The company was great. They answered any questions I had and delivered quick.
Response from CaratBeeOct 6, 2026
It’s wonderful to know our team could make your experience easy and hassle-free! We’re happy we were able to answer your questions along the way and get your order to you quickly. Thank you for trusting CaratBee with your jewelry purchase! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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PayJ
Oct 6, 2026
Excellent Service
Along with the quick shipping and excellent packaging, I was appreciative of the inclusive design and production process. I was contacted promptly with updates and received support before and after the purchase. The quality and looks were more stunning than anticipated!
Response from CaratBeeOct 6, 2026
We’re thrilled to hear that every part of your experience exceeded your expectations! It’s wonderful to know you appreciated the inclusive design and production process, along with the prompt updates and support before and after your purchase. Most of all, we’re delighted that the quality and beauty of your jewelry were even more stunning than you anticipated! Thank you so much for taking the time to leave us a review through our email campaign! We truly appreciate your kind words and support. ❤️
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