We help consumers, entrepreneurs and others understand not only how the law operates but also how it can work to their advantage. We believe in helping you gain critical legal insights without having to get your own law degree or go through costly trial and error. We’re constantly bettering ourselves to serve you.Regardless whether you’ve never tangled with legal affairs or consistently need tenacious representation, we provide support in a variety of critical practice areas such as real estate, FDCPA, business, and bankruptcy.
Canyon Legal Group (canyonlegalgroup.com) has 339 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
canyonlegalgroup.com
Website
canyonlegalgroup.com
Category
Legal Service Providers
Location
Indianapolis, Indiana
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: August 2024.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
RO
Robert
Canyon totally let me down
My financial circumstances changed over the past two years. I was able to make several additional deposits into my account, and for the past 8 months there has been a balance over $10,000, yet no settlement activity was taking place. I made about a dozen phone calls to Canyon during that time, and was told that settlements should be happening at a rapid pace. The reps all said the same thing: "I don't understand why this isn't being handled. I will check into it and call you tomorrow." I never have gotten a call back. Last week, I deposited enough money to pay off my two remaining cards IN FULL. Nothing was done by Canyon. Now American Express has sued my ex-wife and we've been assigned to a local attorney. I've been advised that he will be taking over the negotiation. Why is there a negotiation when my account has enough money to pay this off? Why were we sued almost a year after the account could have been paid off? Nothing was done on my accounts for six months, but I got emails from you every month explaining how we could accelerate the program by depositing extra money. I've sent in $30,000 in extra money. I paid you guys $20 grand to handle this, and I could've just paid it off myself. I feel like I have been, and continue to be, involved with either total incompetence or a scam. I've just had another rep, Eric, promise to call me tomorrow with an explanation. He's the ninth rep who promised that. I will bet you $1000 he doesn't call.
GE
Georgia
Canyon legal misrepresented how they do…
Canyon legal misrepresented how they do business entirely. I’m currently in litigation on 2 accounts and a notice of intent on a 3rd, forcing my hand to declare bankruptcy. I have essentially paid 15k in 1 year of which maybe 2500 went towards accrued debt. This company ensured they made their money but gave no consideration to the clients needs in any way
PD
Philip David C.
The young lady we spoke with was sooo…
The young lady we spoke with was sooo nice!
We also told her how my husband has become ill since we started the program with an aneurysm in his heart and asbestos in lungs she explained how that was considered hardship.
Give that girl a raise, she is very knowledgeable
Sincerely
Philip David Cognetti
Response from Canyon Legal GroupJan 4, 2021
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
TO
Tonia
I do not think I accomplished anything…
I do not think I accomplished anything with this call. I have been issued court papers on an account that I gave information of the court filing 7 months ago and for me to be served papers like nothing was done is very discouraging on wether or not I made a mistake on this program.
SR
Shaikh R.
Good Customer Service
The customer service rep helped me a lot today. She got my issue resolved immediately. She was friendly and willing to help
Response from Canyon Legal GroupJan 4, 2021
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
BR
Bruno R. L.
Great experience and I am really happy…
Great experience and I am really happy with my progress so far. Just 6 months into working with Canyon Legal Group and they settled one of my debts for half the original amount.
Response from Canyon Legal GroupJan 4, 2021
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
RF
Roy F.
Barb is the only ok person there!
Barb, customer service, is the only person there, I think, that has NOT sold their sole to the devil. Canyon has lied and anyone using this company after reading this review gets what they get! This company takes your money, charges thousands of dollars and does very little to help you. I have the proof if you need it, just look at the money they have taken from me and the judgements that they just let happen without even trying to defend me. They do not want to use the money that you pay them for the help they promise at the beginning of this scam. They just let you go to court with no defense and let judgements go against you. My stress level is higher now then when I was in a war zone! They will not care “for real” about your situation, the customer service people act like they do, and they do nothing to help and maybe 10% of the time return a call with any information to help you. My credit and reputation is worse than the worst person out there now, but I have never missed a payment, even added money that they never said I would have too. Was paying over $1,000 a month and not one thing has been paid off or even attempted to be paid off in 2 years. So many hidden fees hardly any money goes to your bills. People needing help, beware! Check BBB, they have high ok rating, but read ALL the reviews. BBB gets paid off I know for a fact now! They will tell you this is easy and you will be happy, sign this massive contract and it will be good. They lie! It is a scam! They have destroyed my trust in anyone calling me selling me help or anything! Never felt this way in my life! Worst money scam I have experienced in my life. Retired military, disabled, anything, they DO NOT CARE!