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Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Wendell B.
Available information. Easy application.
Response from Canvas AnnuitySep 30, 2024
Thank you for your review! We're glad you found the information readily available and the application process easy. If you have any other questions or need assistance in the future, we're here to help. Welcome to Canvas, Wendell!
Michael H.
My questions were simple ones , but the agent answered them all in an un-equivocal manner .
Response from Canvas AnnuityAug 27, 2024
Hello Michael, We appreciate the kind review, excellent customer service is a core value of Canvas, we are always here to help if you ever need anything! Thanks again & welcome to the Canvas family!
richard G.
good response from your customer service
Response from Canvas AnnuityJul 31, 2024
Hello Richard, We appreciate the kind review, excellent customer service is a core value of Canvas, we are always here to help! Thanks again & welcome to the Canvas family!
Michael S.
rates are great
Response from Canvas AnnuityApr 30, 2024
Thank you for the review Michael! Canvas has some of the most competitive rates in the annuity business! If you ever need anything else don't hesitate to reach out. Welcome to the Canvas family!
Thomas S.
I went with Canvas/Puritan Life for the fixed interest rate. The rate Is 75 bp higher than any other company I researched due to the "do It yourself" platform. Puritan Life's BBB+ rating by AM Best is acceptable but unfortunately there is no Comdex rating for Puritan. I would prefer dealing with an agent but for 75bp it's worth doing the legwork. Canvas needs to do a better job marketing their product. Unfortunately I rolled my wife's 403b about 10 months ago into a lower interest rate with a different annuity company.
Response from Canvas AnnuitySep 29, 2023
Thomas, thank you for taking the time to leave us a review and welcome to the Canvas family! When love when our happy customers share with their friends and family. Be sure to send them our way for our great rates!
Jim P.
on-line policy for now
Response from Canvas AnnuityJul 21, 2023
Jim, we appreciate your review. Thank you for choosing Canvas!
Gerri Modic C.
The rates from Canvas are about the best I have found anywhere. The website was very informational and answered most questions up front. Only issue I had was that it appears the chat function is not monitored. I got no response after a day and a half of trying. The phone system is often backed up and I never received a callback. However, I just kept calling until I was able to reach a live person. I expect to be satisfied with my Canvas annuity investment.
Response from Canvas AnnuityJul 21, 2023
Gerri, thank you for taking the time to leave us a review. Our call volume and chat volume has been extremely high recently; we apologize that our agents were not able to respond to your questions immediately. We will continue to work hard to offer great rates and great customer service. Welcome to Canvas!
Tom F.
The process is still a little wonky but I'm used to it now. It's much easier to deal with rather than filling out forms and mailing or giving details over the phone to an agent. I like that everything is electronic so it's stored and easy to retrieve for reference purposes.
Response from Canvas AnnuityApr 11, 2023
Tom, thank you for your feedback. We are excited to have you as a customer. Welcome to Canvas!
