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Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Michael V.
Great rates being offered for a 5 year annuity. The application process was simple and flawless.
Response from Canvas AnnuityJan 15, 2025
Thank you for your review, Michael! We're delighted to hear that you found the online application process to be both simple and easy. Making things as smooth as possible and providing great rates for our customers is our priority! Welcome to the Canvas family!
Doug W.
The representatives of this company are always very helpful and most of all friendly to work with. They always take care of my questions quickly. The company makes me feel confident to do business with.
Response from Canvas AnnuityDec 13, 2024
Thank you so much for your kind words, Doug! We love to hear that our representatives have been helpful, friendly, and able to address your questions promptly. Your confidence in doing business with us means the world, and we’re grateful for the opportunity to support you. If there’s ever anything else you need, we’re just a call or message away!
sean F.
Funded a policy over 30 days ago and policy still shows as pending and no one can explain why. Call back from customer service never happened. I know they are just broker front end for Puritan Life but they seem very disconnected. Ok so second customer service person (Carrie) did a much better job and called me back and resolved the issue. I will give them to 5 stars and hope the first failure is not who they are.
Response from Canvas AnnuityDec 11, 2024
Thank you for sharing your feedback Sean. We understand your concerns and are truly sorry for any frustration caused by the delay. We understand that you’ve since been in touch with our customer service team, and we’re glad that we were able to resolve the issue for you. Please know that we’re always here to assist with any additional questions or concerns you may have. Your experience is very important to us! - The Canvas Team
Guy
Wonderful people and service
Response from Canvas AnnuityDec 10, 2024
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Providing excellent service is always our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!
Roland
So far, all is going great. No problems with signing up or getting the account information.
Response from Canvas AnnuityNov 7, 2024
Thank you for your kind feedback, Roland! We're thrilled to hear that the application process was smooth and efficient for you. If you need any further assistance or have any additional feedback, don't hesitate to reach out. Welcome to Canvas!
Jianchi D.
Easy to apply
Response from Canvas AnnuityNov 5, 2024
Thank you so much for your kind review! We're thrilled to hear you had a great experience with our application process. Your satisfaction means a lot to us! Welcome to Canvas.
Tony M.
Smooth n easy. Like buying a gallon of milk at the dollar store. Thanks
Response from Canvas AnnuityNov 5, 2024
Thank you for the great review, Tony! We're glad to hear the process was as easy as a quick shopping trip. Making things smooth and straightforward is what we aim for. If you ever need assistance, we're here to help!
Gerri C.
I just purchased my 3rd annuity from Canvas. Their online process is straightforward and very easy to navigate. After researching annuities for non-Q funds, I found Canvas to have the most favorable interest rates. If you need guidance, they have financial professionals available to help you navigate through the process. This being my 3rd time, I was able to complete the process on my own in a short amount of time.
Response from Canvas AnnuityOct 31, 2024
Thank you for sharing your experience with Canvas, Gerri! We’re so pleased to know that our online process made it easy for you to complete your third annuity purchase. We love to hear that our rates and process met your needs, and we’re glad our team was there when you needed guidance. Your continued trust in Canvas means a lot to us, and we’re here whenever you need support in the future!
