Canvas AnnuityReviews of canvasannuity.com

Response from Canvas AnnuityOct 1, 2025

Thank you for sharing this feedback, we truly appreciate it. We’re sorry to hear about the challenges you experienced signing on, even after reaching out for support. Your input is incredibly valuable in helping us identify where improvements are needed so we can make the process smoother for all of our customers. We are always here to help so please don't hesitate to reach out!

Response from Canvas AnnuitySep 24, 2025

Thank you for sharing this detailed feedback, Jim, it’s incredibly valuable to us. We’re sorry for the confusion you experienced with the forms and the extra steps it created. Feedback like this helps us refine our system so it better reflects all available options for our customers. We truly appreciate you taking the time to let us know where we can improve, and we’ll use your input to make the experience better for everyone.

Response from Canvas AnnuitySep 3, 2025

Thank you for sharing your experience with us, Diane. We’re sorry to hear you had trouble with the online verification process, but we’re glad our agent was able to assist you and ensure your application was submitted successfully. We truly appreciate your feedback—it helps us improve for all of our customers!

Response from Canvas AnnuityMay 19, 2025

We’re very sorry to hear about the trouble you’ve had getting in touch with us. That’s not the experience we want anyone to have. We truly appreciate you reaching out and bringing this to our attention. Please give us a call directly at 888-970-3556 — we’re standing by and ready to assist you. You can also email us anytime at [email protected]. We want to make sure your questions about the application and account details are fully resolved as quickly as possible. We look forward to speaking with you soon and making this right.

Response from Canvas AnnuityMay 12, 2025

Thank you for your follow-up and for sharing this helpful suggestion. We truly understand how important clear and timely communication is — especially when it comes to your money. We’re glad we were able to resolve your initial concern, and we’ve shared your feedback with our team to explore adding email confirmations for fund receipt in the future. Your input helps us improve, and we appreciate you giving us the opportunity to do better.

Response from Canvas AnnuityFeb 3, 2025

Thank you for your feedback. We’re sorry to hear about your experience with Plaid and any inconvenience it may have caused. The good news is that you can also fund your annuity via check or wire transfer! If you’d like more details or assistance with this process, our team would be happy to help. Please feel free to reach out to us at 888-970-3556. We appreciate your business and the opportunity to assist you!

Response from Canvas AnnuityJun 3, 2024

Hello Hoa, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced while transferring your current Roth annuity to a Canvas Annuity. We understand how important it is to ensure all details are accurate and that you have the opportunity to review your documents thoroughly. Our team is committed to providing the best service possible to help make your experience as quick and easy as possible! Please reach out to our customer service team at [email protected] or 888-970-3556, and we will be more than happy to assist you in correcting any errors and ensuring that your documents are reviewed properly. - Canvas

Response from Canvas AnnuityFeb 14, 2024

Hello Jeni, We sincerely apologize for the initial confusion and frustration you've experienced. Your feedback is valued, and we understand the importance of promptly addressing concerns. We're pleased to know that you spoke with a member of our team, and we hope that the resolution provided has addressed all your concerns in this matter. Customer satisfaction is our top priority, and we appreciate your patience during this process. If you have any further questions or need additional assistance, please don't hesitate to reach out. - Welcome to the Canvas Family!