Canterberry GiftsOffering a variety of gift baskets and care packages for any holiday, birthday or season. Your best online shopping experience for any special occasion!
Canterberry Gifts (canterberrygifts.com) has 170 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Tiffany H.
We ordered family night movie gift baskets for the employees on my husband's team as a quarantine pick me up. We received a lot of positive feedback. It was perfect! Items were delivered in great shape and on time. Very please with the customer service. Will definitely order from them in the future.
Response from Canterberry GiftsOct 26, 2020
Tiffany, Thank you for your kind words. We look forward to you coming back.
Jean
WOW!! This is the best customer service EVER! In this pandemic time and needing to shop on line I found Canterberry Gifts the easiest and most accommodating place to shop. The quality is outstanding and the recipient was beyond thrilled and excited. I highly recommend Canterberry Gifts for any gifts you need to send to anyone of any age.
Response from Canterberry GiftsOct 26, 2020
Thank you Jean!! Such a kind review. I hope you come back soon!
Julianne Z.
Wonderful customer service. Above and beyond. Recommend them highly. Really care about their customers 😁
Response from Canterberry GiftsOct 26, 2020
Julianne, Thank you for your review! We do care about our customers and I hope you come back soon!
Jeri J.
This company, after discovering and I several others were not receiving orders their supplier showed as shipped, contacted me, went out and shopped for and put together a gift basket, and refunded my money as well. I asked them to please NOT shop given the COVID19 outbreak but today my daughter received a lovely spa basket. Above and beyond the call of duty. Please remember them wih your business in the future!
Response from Canterberry GiftsApr 15, 2020
Jeri, I'm so pleased that your experience with Canterberry Gifts is positive. Please let me know if there is anything I can do for you in the future. Best, Matt
Linda S.
We were so disappointed that our princess basket did not arrive on time. We are in Pennsylvania and it was our granddaughter's 3rd birthday and Easter in Park City, Utah. Then I got an email that it wasn't going to get there and was delayed untilll after Easter and did I want to cancel so I just cancelled it. I was told that it would almost certainly get there on Saturday or Easter Sunday at the latest. I told my son and wife that we had the Easter basket covered and sent a picture. Then we got an email that it was delayed. We felt bad that we didn't have any gift for Effie Rose. Luckily they had some jelly beans and plastic eggs. 🐰😭👸 Linda
Response from Canterberry GiftsApr 12, 2020
Linda, I sent you an email back on April 7th Tue, Apr 7, 2020, 9:22 PM plenty of time to fix your situation. Here is the email: "I’m reaching out to let you know we are experiencing delays due to Covid19. Your gift may not arrive until after Easter. If you would like me to credit your transaction, I can do so or I can proceed with the order. I’m sorry for any inconvenience this may have caused. Please let me know how you would like to proceed." I believe this email is to the point and promises nothing about delivery. I just heard your request to cancel on Sunday 9:22 am and I have issued your full refund. This review is unfair. Especially on 4/12 while our country has supply lines that are cut. I can do nothing more for customers than communicate and be honest with them. For that, I delivered on expectations for any reasonable person. Stay safe, Matt
christina S.
After some confusion with the delivery of my package the owner reached out to me and explained to me about the error in my gift. He was extremely concerned and takes his business very seriously. In addition to tracking down my package which was in fact on its way, He refunded my shipping since it did not arrive on time. My friend loved her gift and this is a good company who did the right thing and cares about it's customers! I would recommend them and use them again!
Response from Canterberry GiftsApr 12, 2020
Hello Christina, I do apologize for the refund error. That was entirely my fault. I made a mistake with your status update and selected "refund" by accident. This automatically triggered an email alert to be sent to you. Your shipment is expected tomorrow. If you have any issues please contact me and I will be happy to help you. I'm once again sorry about the confusion. Best, Matt
Brooke
We put in a large order and Canterberry Gifts were so easy to work with. Kept us updated every step of the way, and our clients loved the baskets. Thank you!
Response from Canterberry GiftsApr 12, 2020
Brooke, I'm very pleased you are happy with our service. You were also a delight to work with and hope we can work together again in the future. Very best, Matt
Stephanie P.
Amazing customer service, they go above and beyond! So pleased.
Response from Canterberry GiftsApr 12, 2020
Stephanie, Thank you for your kind words. We take a lot of pride in everything we do and try our best to provide a service that can exceed customer expectations. I hope we can work with you again in the future. Best, Matt
