CannondaleReviews of cannondale.com

Horrible experience would cycle clear of these knobs they don’t advertise the quick 2 doesn’t come with a sensor anymore but still charge the same price for it. They will try to make as much profit as they can customer service is abysmal.

Mijn Cannondale Mavaro na 1300 km moet de cassette vervangen worden, omdat ik moet terugschakelen bij wegrijden en mag niet teveel in deze versnelling rijden. Had fijn geweest als dit bij aankoop gezegd was en vind het erg snel voor een fiets in deze prijsklasse.

I purchased a bike directly from Cannondale back in March (03/24/26) to my local bike shop. Nothing fancy, just an $800 bike which i saved for a good long time to buy myself something nicer than what I was riding. Come mid April, still no bike. Called LBS they couldn't find it in the system. OK cool, so i reach out to Cannondale directly. 24 hours for a response. Ok that's understandable. But i was finally informed that the bike was "lost" by FedEx. Now here's where my issues are. 1. They dont provide tracking with purchase (I dont know if that is only with purchases to LBS or not I cannot confirm) 2. They don't even send an email saying it may be "delayed". ( i would've been more understanding and patient if this were the case) 3. Phone calls are answered with "Cannondale" not the reps name....Wonder why. So they offer me another color that I absolutely did not want. And so i requested a refund. This started 04/10/26. I have YET to get my refund when it was promised 3-5 days. CS rep claims it was initiated that day. I called on this past Friday, was told it would be processed and be in my account this past Monday. No such luck. Talked to them again today and was informed there was an issue in accounting and they havent recieved the bike back. How is any of that my problem? I didn't lose the bike, I don't have anything to "send back". So I will NEVER order or support this business again, and will warn everyone I know. I ended up going with Trek, it has been a night and day experience so far AND I have the bike in my possession already if that tells you anything.

E’ un azienda che usa materiali di scarsa qualita’. Ho avuto un problema sulle ruote di una mtb di alta gamma, continuano a rompersi e non propongo alternative affidabili. Mai piu’ cannondale, ti fanno passare la voglia di andare in bicicletta.

Gik til cykel handler for at købe en cykel til min søn, i håb om bedre kvalitet var end hos Varehusene, men er så skuffet over kvaliteten på Cannondale. Har ikke kørt mange kilometer, alt er rustet, slidt og skal udskiftes til dyre penge. Kommer aldrig til at købe det mærke igen

Very supportive Customer Service.

Bought a Cannondale Habit 3 from a partner store IBK bikes. Bike was delivered, inital inspection looked okay but when I was having the Invisiframe applied, on closer inspection, i noticed a dent on the top tube. Through the retailer i was offered only £100 compensation back by Cannodale, what an insult and lack of care for the product and service. Surely for the amount of money being spent you could do far better. Will definately not be buying another Cannondale again.

Super blij met mijn Synapse, al 2000km op gereden en gegraveld vorig jaar zonder issues. Blij met het vriendelijke advies van de klantenservice vooraf.