CANDY CLUBReviews of candyclub.com

Candy was good but ultimately it was not a great value for the money to me. As the company is based on the west coast they operate from 0900-1700 Monday-Friday PST. I am in the eastern time zone. First off, I work Monday-Friday 2300-0700 meaning i'm not awake during the open hours of Candy Club. I have requested a cancellation on three separate occasions by email but am perpetually told the ONLY way I can cancel is to call them during their business hours. I have sent one more request by email to cancel. For a convenience based business they sure do work hard to make it hard to get in contact with someone. I could stay up later in the morning or wake up early and call them... but for what reason? I would assume they would like me to call in so I can be persuaded to keep my subscription with a "limited time offer." I have no interest in it.. I would just like to cancel. **UPDATED 8/18** - Received an email that they would honor my request as a "one-time courtesy" to cancel by email. Received confirmation that my account has been canceled. Because of that i'm upgrading my experience from 2 to 3 stars. I would gladly be more likely to recommend this to someone (because of the quality of the goods) if the business practices were a bit more consumer friendly. Don't use the "Cable Company" model and make it extremely difficult to cancel. It aggravates consumers and hurts return business!

I signed up for Candy Club based on their advertisement on facebook. I must say that I am not disappointed in their products (candies). I love my selection, it was fresh, they were sweet and really good. I order the gummies just because I just had tooth surgery and i needed to eat some soft items. I just love this club. I can't wait until next month when my box comes.

I recently joined Candy Club and I love it! Based on prices of my local candy stores, Candy Club is slightly cheaper but delivers to my door! I was able to choose the candies that I prefer and within six days, it arrived at my doorstep. Candy is a splurge that I don't always buy but being a part of this club is simple and I can stock my office! Customer service is wonderful and the start up incentives are generous! I bought my first box for normal price but received 3 free tubs of candy! I'm already counting down the days to my next box!

Monthly satisfaction to anyone's sweet tooth! Such an easy process to select new candies and the shipping is fast and simple. The packaging is so cute and is insulated to keep the candy fresh and awesome. Its so fun to open and try the new treats! The one bummer is that not every kind of candy is available in every zip code. This is such a fun box to get and worth every penny. I highly recommend it to anyone with a sweet tooth...so everyone...go get your box! :D

Deception, trickery, dishonesty. I ordered a 6 month subscription. After you enter your credit card info, a pop up appears. It offers a small discount if you pay all at once. There is no way to avoid it. No "no thanks", no "X", you cannot scroll down, nothing but the banner. It looks like an offer notification that you will have the opportunity to say no when the submit button appears. NOPE! You click to continue to the final page, then....no final page. No submit. No review. Your account is charged 159.99 instead of the 13.98 you agreed to. Cancel? You go to your account, no place to cancel. You look for edit the order? NOPE. You get a customer service e mail address. Being a weekend, they are closed. They say you CANNOT CANCEL by e mail. You MUST call. I would never do business with a company that deliberately misleads, tricks, or is dishonest. This was despicable!!! ref# 339879 order number

I hate Candy Club! I am so in love, addicted, obsessed.... Every single time I walk past the containers I have a handful. Then I'll eat it and want MORE! AND I DIDN'T EVEN BUY IT FOR ME! IT WAS FOR MY BOYFRIENDS BIRTHDAY! Shame on me...you MUST buy....

This company is a ripoff. I received my first box and the candy I got was the exact ones I can get at Walmart for $1 each, except Walmart gives me a larger quantity. I am not sure why Candy Club charges $10 per candy! Are we paying for the plastic container it comes in? I canceled the subscription but received a 2nd and 3rd box! So I just got robbed $90 for $9 worth of candy.. if you subscribe then look forward to never being able to cancel.

They always provide amazing customer service!! I've been with Candy Club 3 months now and have only had one issue - and that was with both my boxes (extra and regular monthly box) having a Golden Ticket...they went ahead and redeemed the other one that wouldn't redeem for me!!! I love Candy Club and will continue to remain a subscriber!! I love how they always have new candy selections each month aswell!!!! So far my 3 monthly boxes, and my 1 extra - have came decently fast, packed nicely, and none of the candy crushed / melted (this IS the first time I've picked chocolate candies, too.) Alot of the candies on the CC website, I can't find in this VERY VERY small town. So it's very awesome to have these delivered right to my door!!! Thanks Candy Club!