We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
CANDY CLUB (candyclub.com) has 568 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
candyclub.com
Website
candyclub.com
Category
Candy & Chocolate
Location
Culver City, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 75% of reviews.
Latest
Most recent review: February 2026.
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A very outstanding company. The people were wonderful, the snacks were exciting to open every month. The packaging was excellent. I never had a concern that the candy would be stale it always tasted great. Thank you for a terrific experience.
Response from CANDY CLUBSep 12, 2017
Hi Gina!
We're happy to know you have enjoyed the candy, and the presentation! Thanks for sharing! :)
Stay Sweet,
The Candy Club Team
AB
Ashley B.
I have always loved candy club as do …
I have always loved candy club as do the kids. Getting their candies delivered right to the door and waiting on the delivery is a fun experience for them and the candies are always fresh and delicious. I love them even more due to the fact that we were supposed to get a shipment when Hurrican Harvey hit our area last week. They quickly cancelled the shipment and credited my account and now that mail has resumed they are shipping another box of candy at no charge! Awesome customer service and after the week that we've been thru, a nice break from the chaos for the kids. Thank you Candy Club!
Response from CANDY CLUBSep 6, 2017
Ashley,
Our pleasure! We're glad we could shed a bit of light in the clouds for you! Were glad you and the kids love the candy, and we hope you find many delicious treats in the boxes to come! :)
Stay Sweet,
The Candy Club Team
JG
Julia G.
Half filled containers
I originally signed up for a shorter plan but after receiving my first box I was so pleased I sent an email asking to change it to the 6 month plan. Well every box I've received after has been filled with less candy. Containers not filled to the top. This round id say all three candies were filled 2/3 of the way maybe even less. And the candy they throw on top. Maybe 6 pieces of it. Going back to my first box the candy was practically over flowing and the taffy they throw around the box there was probably 15-20 pieces! I'm not one to complain but the cost is so high for this candy those little jugs should be filled as high as possible. Each month I think we'll maybe they were running a bit low. Last month my box didn't even hit the three pound mark (weight of box Is found on shipping package).
Response from CANDY CLUBSep 4, 2017
Hello Julia!
We're so sorry to hear that. That should definitely not be how the containers should arrive! We do know that some candies consolidate a bit when subject to high temperatures, and we want to make sure that this is corrected for you! Please call us at (888) 598-5995 at your earliest convenience, Monday through Friday, 6:30 am to 5:00 pm, PST. We will be more than happy to help fix this!
Best,
The Candy Club Team
MM
Melissa Marie Castellanos W.
order#330911 (Hmmm last 3 digits …
Future order#330911 (Hmmm last 3 digits of the order# may have been a warning from the payment gods) I called customer service today. She was very friendly and explained that the selections advertised on the website aren't necessarily what they have in "warehouse". Either because they ran out or they don't have the kind advertised available due to our zip code and weather. I live in Colorado not Arizona or Texas. We probably maxed 101 F here where I live. The chocolate cashews hold up well so I assume the chocolate covered toffee peanut would as well but apparently that one isn't sold in our area. We basically have a few different new flavored gummies or sours to choose from every month. Its kind of a bummer because we want to select from more chocolates, well I do. Especially because the chocolate is of good quality and they're very generous with it. The 2nd bummer I came across was when retrieving my "free" bonus candy for accumulating 3000 points. It was apparently just going to go as a credited to the same selection I already had picked instead of actually giving me and additional container of candy. That is just wrong. I figured well I'll just add another container. Nope. I was directed to a window where I had to buy another box of 3 in addition to what I already pay. No thank you. I'm already in $40+Tax+shipping deep An actual additional free one in addition to my already pricey subscription feels more like a reward not credited towards one I already pay for. It's fun for the kids and my parents and my nephew. Not so much for my pocket book. And yes for me when I find one I like. You do get to pick your candy but only have 4 days to do so before your order is charged so keep checking your email as they email you when it's your turn. BIG PROBLEM IS just be aware that when you pick you have to pay right then and there. I used a certain card that is loaded at a specific time and that is why my subscription is on the the cycle It's on. Payment was denied at the time of selecting. HOW EMBARRASSING :/ I don't want to select a smaller box just to get the reward and to choose the candy of my kids choice. Cancelling comes to mind but whats the fun in that? Again, you're charged at the time of hitting that button to submit your personal choices. Needless to say but I will for the review, It didn't process payment since the card hadn't loaded. So if you're like me and have certain times to splurge then you don't get to really choose. So avoid the humiliation of the "non process" walk of shame.
Don't get me wrong. The candy is great. It's just a few issues I'm having that you want to avoid. Try it out if you really like gummy and sour candy but If you're in my area you might be disappointed by the the chocolate selection. Good luck to ya.
Response from CANDY CLUBAug 31, 2017
Hello Melissa,
We're so sorry to hear about the experience you've had. We are always here to help when you have troubles! 101 degrees F is a bit high for most chocolates, but a little lower than that, and there are no problems. Most of the year, there are a ton of delicious chocolate options available to all areas of the country. If you ever want to skip a month or delay your order to allow for changes in weather based on the upcoming forecasts, we can definitely help for you!
When attempting to redeem 3000 points for candies, you will add an additional candy into your current box. Please note, we are only able to fit 6 candies into an order, so if you already have 6 candies in your order, the 3000 points will redeem for a credit equal to one additional container of candy, which ultimately acts as a discount for your already existing membership. If you have fewer than 6 candies, the points will redeem for an additional candy in your box instead. In no scenario should you be asked to purchase an additional subscription to redeem these points, as this is not how the program is set up. If you have troubles with this, please reach out to us so we may best assist!
We can also always quickly and easily change your order date, so that your 4 day window to pick your candies begins on the right date for you. Please call us at (888) 598-5995 at your earliest convenience, so we may help to sort these things out for you. Our team is always here and more than happy to sweeten your day.
Best,
The Candy Club Team
VI
Virginia
Not happy!
The candy selection was sub par, and I was under the impression, and had read their FAQ that once your subscription time was over that it would automatically end... well come to find out, that is not the fact. I started the subscription 1/23/16... and I'm still getting boxes and getting billed for them. And there was a time when I had moved addresses and wasn't receiving boxes, but was still getting charged.
Response from CANDY CLUBAug 24, 2017
Hi Virginia,
We're sorry to hear that! We are always updating the candies we offer, and in the cooler months, we have as many as 70+ options available. Some areas may be too hot in the summer, and this may mean that some candies are not available, if they are subject to melting during the hottest parts of the summer. We want you to have the sweetest experience possible!
Our FAQ page does state that all of our memberships do renew until canceled. We're sorry for any confusion with that! To cancel, please call us at (888) 598-5995 at your earliest convenience so we may lend a hand, and our team will be more than happy to help straighten this out for you!
Best,
The Candy Club Team
TT
Tyler T.
why isnt there chocolate you guys …
why isnt there chocolate you guys should really add it
Response from CANDY CLUBAug 23, 2017
Hi Tyler!
We actually offer many delicious chocolate options. The heat in some parts of the country may have an affect on whether or not chocolate is available in your area. We want to make sure the chocolate arrives in its most delicious state, so if the weather is too hot, the chocolate options may not be shown in your area until the heat has subsided. If you have any concerns, please call us at (888) 598-5995 so our team can be sure to lend a hand. We hope this helps!
Best,
The Candy Club Team
AL
Amy L.
Meh. Okay Experience.
Meh. The selection that I was offered was not comparable to what I had seen advertised, and what am STILL seeing advertised. I felt a bit swindled after seeing my actual choices, and still do. Strike 1. Cinnamon bears have an aftertaste like dirt. Actual dirt. Buttered popcorn jelly beans are just ok. The only other option was blueberry. Strike 2. The amount of candy that I got, for a total of $40 (that is WITH an intro discount), is laughable. Strike 3. So, for $40 (including shipping), I got 4 medium-sized tubs of candy that we will actually eat. I would advise that you stick with the sours, if you decide to go for it anyway. That is what they offer the most of, too. Almost everything they offer can be purchased cheaper on Amazon with free prime shipping.
Response from CANDY CLUBAug 21, 2017
Hi Amy!
We're sorry to hear that. While we only advertise candies that we offer, some candies do sell out, and our offering is constantly changing. If you have any concerns, please call us at (888) 598-5995 so our team may lend a hand, and we will be more than happy to help sweeten your experience!
Best,
The Candy Club Team
PM
Peter M.
Their candy was good
Their candy was good, but in order to cancel you've actually gotta call or email in -- an annoyance for sure. Totally worth a 4, maybe a 5 star review if they had an easier cancellation/account pause feature online.
Response from CANDY CLUBAug 18, 2017
Hello Peter,
We're sorry to hear that!! We are working on some solutions for this, and appreciate your feedback. Please let us know if we may assist you further in any way.
Best,
The Candy Club Team