CANDY CLUBReviews of candyclub.com

Response from CANDY CLUBJun 9, 2018

Hi Stephanie, Thank you so much for your kind words! We are very sorry first of all, for the melted candies. This is never how we intend for your orders to arrive. That said, we are extremely elated to hear that Ashley went above and beyond for you, and made the situation right again, for you and your husband. We hope you enjoy the candies and please let us know if there is anything else we can do. Stay Sweet, The Candy Club Support Team

Response from CANDY CLUBJun 8, 2018

Hi Wilson, Thank you for leaving this sweet review! We are so happy to hear that you have been enjoying the delicious candies and we hope that you continue to enjoy them in the months to come. If there is anything we can do, don't hesitate to reach out! Stay Sweet, The Candy Club Support Team

Response from CANDY CLUBJun 7, 2018

Hi Kyra, Thank you so much for this amazing review! We are overly happy to hear that this horrible experience you had with the melted items, was rectified when you called. Our customer service team strives to provide the best possible assistance, for whatever your need may be. We hope your replacement box arrives in nothing less than perfect condition and just like Kim said, if it doesn't, we are here to help! Anytime you need to call, don't hesitate to reach out! We appreciate you as a member and again, thank you so much for this sweet review! Stay Sweet and enjoy the delicious candy! Best, The Candy Club Support Team

Response from CANDY CLUBJun 7, 2018

Hi Kaylee, Thank you so much for this sweet review! We are excited to hear that your experience has been awesome, and we can't wait for you to enjoy more delicious candies. Anything you need, don't hesitate to reach out! Stay Sweet, The Candy Club Support Team

Response from CANDY CLUBJun 5, 2018

Hello Derek, We are so sorry to hear this! Our records show that we refunded both charges for you, and you are receiving two free boxes of delicious candies! If there is something else we can assist you with, please let us know, otherwise, you are all set! Stay Sweet, The Candy Club Support Team

Response from CANDY CLUBMay 29, 2018

Hello Krislen, We apologize for any confusion.Our members may cancel their membership at anytime! That said, per your email request, your membership has been cancelled. Going forward, you will no longer be receiving any further boxes or charges. Please let us know if we may further assist! Stay Sweet, The Candy Club Support Team

Response from CANDY CLUBMay 21, 2018

Hello Erin, We are so sorry to hear about your experience! We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please reach out to us either via live chat, directly from our website, or call us at (888) 598-5995, and we will be more than happy to help! We are here Monday - Friday 6:30 AM - 5:00 PM, PST.

Response from CANDY CLUBMay 14, 2018

Hello Sophia, We are sorry to hear about your experience and we are more than happy to assist. Please reach out to us via email ([email protected]), or live chat, directly from our website, and ask one of our friendly representatives to assist with your account. We can adjust your membership so you can pick your candies! We hope to speak with you soon!