We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
CANDY CLUB (candyclub.com) has 568 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingCandy & Chocolate · Ferndale, California
Excellent
Candy & Chocolate · San Diego, California
Excellent
Candy & Chocolate · Perris, California
Excellent
Candy & Chocolate · Los Angeles, California
Average
568 approved reviews, newest moderated first
Clare M.
I'm not going to call edible food 🍬 "garbage" but there service is.Who would come up with the idea that you can't choose your own candy. I don't want to pay 30$ bucks 💸 for candy I don't like.Who cares how "Nice 🌈" Candy Clubs Customer service is, they need to get it together with you correcting them all the time.
Sativah G.
You know I had some really high hopes for Candy Club but I got fairly disappointed in what I got. On top of only being able to choose sweet or sour products I got the exact opposite, the candy was average and over priced I could buy the same candy name brand at the store for cheaper. I will say this though, the presentation is beautiful and appealing.
Emily P.
DON'T WASTE YOUR MONEY! I've been subscribed for 5 months now and HATE this service. 2 months ago I asked to cancel my subscription, Asked again a month ago, and I asked AGAIN today. When I call I get a voicemail and when I email I get nothing. But you people are happy to keep charging me $48 a month! Completely a waste of time, and poor excuse of a company.
Response from CANDY CLUBNov 19, 2018
Hi Emily, We are sorry to hear about this experience you have had with us and we apologize for any confusion! Your account has been cancelled and an email confirmation was sent to the email on file. To make up for this, we have issued 2 refunds. Please allow a few business days for your bank to process these transactions. If there is something else we can assist you with, please let us know, otherwise, you are all set! Stay Sweet, The Candy Club Support Team
Ilien D.
I love the customer service. Very fast. Very polite. I haven't gotten the candy yet but I'm sure it's awesome.
Response from CANDY CLUBOct 31, 2018
Hello Ilien, Thank you so much for reaching out to Candy Club and providing us with your great feedback. We are honored to be able to provide you with excellent service. We look forward to sending you delicious treats each month. Please feel free to reach out to us anytime. Stay Sweet, The Candy Club Support Team
Howard
I can't believe I just paid $20 for 3 small containers of candy. (or going forward what would be $40). The candy tasted ok, but easily not worth more then $8-$10. Also no way that box cost $10 to ship Fedex Ground. You can't pick the type of candy you want, so you just got to hope what arrives is to your liking. Also for some strange reason they won't show you what you paid for past orders. To add insult to injury when I tried to cancel they offered me $19.99 which included S/H as long as I was a member. So basically they know they are charging to much for the candy. That is insulting you would offer me a better deal when I cancel.
Response from CANDY CLUBOct 29, 2018
Hello Howard, Thank you so much for providing your feedback. We at Candy Club are constantly looking to improve as a business so we appreciate feedback both positive and negative because it helps us to be able to provide better service. We apologize for your experience with our company. To rectify this for we you we have taken the liberty to issue a refund for you. Please allow 3-5 business days for you bank to process your refund. We appreciate the opportunity to serve you for the time that we did. Stay Sweet, The Candy Club Support Team
TRACY B.
HORRIBLE HORRIBLE HORRIBLE DEAL! THEY MAKE YOU PAY BEFORE THEY LET YOU CHOOSE CANDY. THEY DONT LET YOU SPECIFY CHOCOLATE, ETC. DONT BUY IT. YOU CANT RETURN EDIBLE ITEMS SO I JUST WASTED $30.OO I DO NOT LIKE SOUR CANDY AND I GOT 3 CUPS OF GUMMY SOUR CANDY! NOT AT ALL WHAT I WANTED OR ASKED FOR!! NO REFUND TO DISSATISFIED CUSTOMERS- I HOPE THIS PREVENTS ONE PERSON FROM GETTING RIPPED OFF LIKE I JUST DID.
Response from CANDY CLUBOct 12, 2018
Hello Tracy, Thank you for providing us with your feedback. We apologize for your experience. We have taken the liberty of issuing a refund in the amount of $19.98 for the amount of your box on 10/10/2018. Please allow 3-5 business days for your bank to process your refund. Also it appears that your taste profile was set as mostly sours. We would be more than happy to change the taste profile if you would like. We at candy club try our best to meet the needs of our customers. Please feel free to reach out to us anytime there is an issue. The Candy Club Support Team
M'kaela R.
it is incredibly over priced. its $40 for three small containers of candy, they ask your preferences and then they don't take them into account. I said sour candy only and I ended up with one sour candy, one chocolate and some dummies. Easily only $8 worth of candy and I wont even eat most of it. Very disappointed.The only reason I'm giving 2 stars is because I emailed them to cancel and they went through cancelling immediately
Response from CANDY CLUBOct 2, 2018
Hello M'kaela, Thank you for providing us with your feedback. We are sorry to hear of your experience. Our taste profiles are used as a basis to put together boxes of delicious treats for you every month. While your box won't contain only sour candy we do try our level best to build around your profile. We provide a different assortment of candy each month so that you are able to enjoy a variety of candies throughout your time with us. We encourage you to reach out to us if you ever feel that we have dropped the ball in any sort of way and we will be more than happy to accommodate you in anyway possible. Please feel free to reach out to us anytime. The Candy Club Support Team
Alyssa C.
Everytime I have ordered from this site my candy has either been the wrong box, the wrong amount or has come melted. And the last comuster service person gave me an attitude when I tried to contact them on fixing my order. The candy isnt very good for the price you end up paying including shipping and everything else.
Response from CANDY CLUBOct 1, 2018
Hello Alyssa, Thank you for your feedback. We apologize for any inconvenience. At Candy club we pride ourselves on providing the best service possible to our customers. We are so sorry to hear about your experience. We have issued a refund. Please allow 3-5 business days for your bank to process your refund. The Candy Club Support Team