CANDY CLUBReviews of candyclub.com

Horrible customer service. I ordered a three month Candy Club membership for my daughter a month before Christmas. & days before Christmas and it has yet to arrive. They printed the Fedex slip but never created the box and shipped it. I called and they told me they could not advice as to when I would get my package. They had no idea what rush delivery was. Don't waste your time on this company. The lady hung up on me in the end. - do you see their response below. After everything, they want ME to call THEM?? They have my number. See how much they care.

I wasn't abig fan of this service and, I really wanted to like it. THe candy choices weren't great at all. The candy seemed like bulk candy from the supermarket, nothing special about that. The cost of both the candy and shipping was way too high. I purched a box that said it would have 6 6 ounce cups, I recived 6 3 ounce cups and, there is way too much packaging. It seems super wasteful, a giant box and six platic cups every month? I feel terribly throwing all of this away so, I've tried to use the cups is some way. The only really good thing about this was the box the candy shipped in was big emough for my daughter's birthday present so, there's that. I cancelled today, hope I don't have issues like other customers seems to have had.

I don’t know how to cancel my order or my subscription, as I won’t even receive it. It was extremely unclear that this brand does not ship to Australia and I have wasted $20aud on something I cannot even receive. This is utterly ridiculous and I expect a full refund to my PayPal

Packages always came on time. There are a lot of options, however, be aware that if you live somewhere it’s hot you’re very limited. My boyfriend and I were just disappointed to only be able to get gummies and hard candies (which neither of us really care for) practically every month until really recently. We have a cabinet full of gummies and thought it’d be time to cancel. I wish I could’ve been refunded for all the gummies we ended up with, but canceling wasn’t a problem and the agent was very friendly.

Hard to cancel! I have tried twice to cancel this club and I am still getting candy! I feel like I have to pick what I want because I will get it regardless. I like the idea of candy delivered but it was too expensive and not enough choices! Signed....Just trying to cancel Misty Roton

Im so disappointed! I use to get Candy Club for my family and then had to stop for personal reasons! Im now pregnant and craving chocolate! I use to pick all my candy before and now i only got to pick between SWEET or SOUR and the most dissapointing part is that I didnt get to find this out till I already paid and its like pulling teeth trying to contact someone!! I WANT MY MONEY BACK THIS ISNT WORTH IT ANYMORE!!!

I purchased a box a year or two back and it was a really good price and a overall very good experience unfortunately I can't say the same about the plans or experience they offer today.

So I was really excited to join this club thinking I could get candy that I actually want. That isn't how it works. You select the type of candy you like and they send you what they want. Now I am going to be charged nearly $60.00 for candy that will more than likely be thrown away. I am cancelling my account because this is way to much to charge for little cups that I can get at Wal-Mart or better yet in bulk at Sam's Club. Not happy with this at all. There was only one that I liked on my first box. I won't make this mistake again.