CANDY CLUBReviews of candyclub.com

I think its great all the candy was really good shipping was fast but its way to expensive so ill b canceling if they cant offer a better deal then $30 a month

Had to call the company many times with problems. First, they never emailed the tracking number when the packaged shipped and had to call in order to receive it. Second, they mailed to a fake address (not the one I submitted) that cause the package to be returned to sender, but I was lucky enough to get ahold of the post office for my boyfriend to pick up his only gift on Valentine’s Day from the post office. This was after many calls to the company (which they first told me was not there fault and then getting in contact with Fed Ex and USPS). Then called the Candy Club back to tell them they screwed up and they offer to priority ship my boyfriend another box free of cost (which again never sent me the tracking number) and refund me $15 for the shipping charge since they messed. Customer service was easy to get ahold of, but very annoying with the shipping problem that occurred.

My friend gets candy from this subscription and brought it to me the month I was in the hospital and I LOVED IT! The gummis are juicy and soft and it’s the perfect size to snack on! I love this idea of flavor profiles too. Me being gummy person I love mostly sours and sweets and it’s awesome you can choose. My only problem is I was in a crazy accident and I can’t work so I can’t pay 40-60 a month for the candy subscription :( one day I will because I LOVE candy and a subscription for monthly candy is an amazing treat. Good job on this idea! One day I’ll be a customer 😛

Zero If I could. I was sent old candy. Nothing was according to my preference. 3 out of the 6 were from Christmas. I was supposed to get 6 jars of 6 oz.... Half the box had below 6 oz. Even then, I would have been okay with the idea and product if their customer service existed. None whatsoever. No shipping or order conf. no calls no message back.

i’m giving them zero ratings because it’s impossible to get in contact with them. I was able to call them to cancel one of my accounts and issue me a refund,because I was charged twice for something which was my mistake but now I would like to cancel my other account. I have been texting them and trying to call them with no avail to cancel my current account and they will not answer I’m very upset because these box will be coming late and I’m afraid that they will charge me for the next months box instead of canceling my subscription. Please Be careful when dealing with them they don’t answer their customers.

I ordered a box LAST WEEK for my daughter for Valentines Day, I assumed that because the reviews weren't " that bad" that I would give them a try myself (bad idea), I NEVER received a confirmation email giving me a tracking number after I ordered. You'd assume that if someone is quick to take your money they'll be quick to reassure you that your product is coming. I began calling Tuesday and was told that I would have a confirmation email by the end of the day... that didn't happen . Today I called twice and finally got a tracking id, just so happens they are expediting a new package that won't get here until maybe Friday! I'm extremelyupset due to the fact that if i wanted my box the day after, I wouldn't have ordered it. I spent money trying to ensure my daughter could have a beautiful Valentines Day and Candy box was the icing on the cake ( she's 5 and loves to open packages) but here I am finding out the day before that I have to find some way to improvise . I am not satisfied

I had the pleasure of speaking with Ashley in regards to a few concerns I had about my first couple Candy Club orders I made last week for Valentine's Day; Ashley went FAAAR above and beyond to make sure I was a satisfied first time customer! I'm very excited to experience my first boxes and look forward to buying many more! Thank you Candy Club for the sweet customer service and showing love! PS: Ashley deserves a sweet raise!!! With Love, Vernon!

Not sure what the hold up is. I ordered my pack Feb 3rd to have before Valentine's day and it's Feb 12th still hasn't been shipped. Since my gift won't be here as expected I'm thinking I may just cancel. So anxious for nothing.