CanadapetcareReviews of canadapetcare.com

I ordered 3 Seresto Collars for large dogs. They arrived in a timely manner. Unfortunately, all 3 Seresto Collars were counterfeit! Tony, the Customer Service Representative for Canada Pet Care refunded the total purchase amount.

Canadapetcare.com appears to me to be a highly suspect business. I was looking for a picture of Bernie Madoff on their website, as their Ambassador, but I did not find a picture of Bernie. Here is the insanity of my dealings with canadapetcare.com: First, my credit card company tells me that the charge to my credit card, by canadapetcare.com originated in Mauritius. I had to look that place up. There is nothing redeeming about Mauritius. Second, despite canadapetcare.com’s reference to Canada, their website shows their place of business is in the United Kingdom. Are you confused yet, is this business flagged as a Canadian business, in Canada, Mauritius, or the United Kingdom? Third, I tried to reach these suspect characters by phone, during business hours in North America, multiple times. Forget that, my calls went to their voicemail, and I received no call back. Fourth, the functionality of canadapetcare.com’s website is awful. I use a very high speed Internet connection, and it was near impossible to navigate canadapetcare.com. Fifth, I received an email from canadapetcare.com, advising me that despite the medication being labeled in “pounds” on their website, the packaging of the medication that we receive, will be in kilograms, and, oh, by the way, the medication will be coming from Singapore, or Australia. Smell like a rat? I went back to canadapetcare.com to look for Bernie Madoff’s picture, still, I can’t find Bernie’s picture. Then, I cancelled our order, and shut down my credit card. I regret giving canadapetcare.com my demographic information, and former credit card information. BUYER BEWARE!

I tried placing an order 5 times and kept getting messages transaction failed. I tried calling just as many times and got no answer. Then a failed order went through only to be followed up by an email saying, " urgent verification required". More attempts to call. Finally, I got someone who then requested I submit a photo of my debit card. It was getting way too fishy for my comfort. They also said my items would be in ' different packaging'. It all screamed ' not a legitimate company'. I asked them to cancel and will go pay more at my local vet in the U.S.

For several years I have ordered from CanadaVet but placed an order with CanadaPetCare by accident. As soon as I placed the order, I received a pop up saying transaction had failed. But sure enough the funds came out of my banking account. No email from them either. I will place an order with my usual CanadaVet and wait to see if the CanadaPetCare shows up.

Been using them for years! Always reliable and the best prices around! Highly recommend!

I don't even bother shopping around for my fur babies' meds anymore. I just go to Canada Pet Care to place my order. I know I'm getting the best deal out there!

Is this company even in business?

Canadapetcare is a trusted online store!! You get what they offer at a nice price!!