CampSaver.comReviews of campsaver.com

3/4 packages arrived so badly packed that multiple items damaged. don't believe the 'free returns' is doesn't apply overseas and for me the cost was more than the items! Lengthy and obstructive processes - insistence on photos of the 'damaged' box so that a claim can be dealt wit by 'shipping' and NO ACKNOWLEDGEMENT or willingness to accept the box wasn't damaged - the damage was because hard items IN the box hitting each other in shipping was the problem - its not the transport company Campsaver it YOUR staff not packing things appropriately!! Unless you're in the US - shop ANYWHERE else. Now I'm out of pocket, and have damaged products

Placed an order end of June. They charged my card immediately but it took over a week for them to start processing order. July 8th they notify me there is no ETA on shipping date although they assured me my items were in stock. New update, items won’t ship until July 23rd. Cancellation of order was easy and received confirmation cancellation promptly, the only positive of the entire experience.

I ordered a ski helmet that did not fit. Campsaver said it was unreturnable. Although my order confirmation and invoice said nothing of the sort. It actually said free and easy returns. Beware! I am now stuck with a $250 helmet that doesn't fit. I will never do business with them again.

Got a fancy backpack for 100 bucks less than retail value. I was anxious because their website looked suspiciously like the optics planet website… who says everything is in stock when it isn’t… anyway it came few days after order. Great experience overall.

Didn't honor an online discount coupon they were showing sitewide on a banner. Had an item in cart with a coupon code they were advertising on their site, and had to run to take care of an errand. Went to place an order when I got back, and they had changed the item from being able to use the discount code, to earning bonus in store rewards points so it would be exempt from the coupon discount. Other models/styles of the item still worked with the discount, but not the one I was going to purchase. They are trying to push people to either pay full price, or only get their in store rewards points instead.

Bought a pair of men's Lowa boots (some 50% off) and 3 pairs of Tubbs walking poles with two separate purchases. No problems whatsoever for execellent priced items!!!

Ordered an in stock item that was then conveniently on back order shortly after. Waited through 8 month of updated ship dates and empty promises before I canceled my order and went elsewhere. Customer service did nothing to help.

I place an order with Campsaver for an item advertised on sale, online. The next day, I received a note from their Customer Service reading "With our deepest apologies, we regret to inform you that a typographical error occurred on our website causing a pricing discrepancy for the following item(s):" And that they would cancel my order. Also, "If you would like to explore some other options, we have a warehouse full of similar products and our product specialists would be happy to assist you. We can be reached at 1-877-883-6276 or by e-mail at xxxxx." I reached out to their Customer Service, trying to understand "Pricing Discrepancy", and if the item I was interested was available. No reply. One week later, the item is still listed for sale on their website, still showing "24 available". Classic Bait & Switch tactic. There are better companies to do business with than CampSaver.