CampaignmonitorReviews of campaignmonitor.com

Prompt responses and professional solutions delivered with friendliness and patience! Highly recommended.

I do have some challenges wtih the application itself; certain aspects I have suggested as future updates as possible. However, the amount and depth of support I've received have been quite remarkable. I feel the team there is quite knowledgeable and answers are timely and definitely go beyond a textbook answer - that "extra mile" is appreciated and it's a friendly interaction that truly represents the willingness to support customers as much as possible.

Encountered technical issues with transactional email. Response from the Technical Support Specialist was "our support team does not offer support". This would be hilarious if it wasn't a business service!

Great customer service, easy to use and enjoyable to use interface, really helpful and prompt at responding and getting to the bottom of any issues, although the issue I had was my own error and nothing to do with the application! They were still really helpful and sorted my problem promptly, with easy to follow advice and support.

Customer service goes a long way with me. My 5 star review is for the level of attention and detail provided to me.

On the whole, the platform is efficient, easy to use and excellent for creating best-in-class designed email templates. The list function is simple and easy to use and it has all the automation functionality you'd expect from a CRM platform. However, it is sorely lacking an HTML Export function! Rivals like Mailchimp have an HTML function, but no such function exists in Campaign Monitor, which is a huge shame considering that CM is one of the best email platforms from a visual design perspective.

Quick response and thorough

Thank you for quick, clear and to the point explanation