CampaignmonitorCampaignmonitor is listed under Internet & Software in San Francisco, California.
Campaignmonitor (campaignmonitor.com) has 190 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
190 approved reviews, newest moderated first
S. W.
I've been using CM for many years and am very happy with it. They also keep implementing improvements and making it easier to use. Their customer service team ranks as one of the best that i have experienced. Response time is super quick and their solutions to resolve an issue is relevant useful and delivered with kindness. I totally recommend Campaign Monitor. Suzy
graeme W.
I accidentally included a preview link in a survey email, meaning people could complete the survey but the results would not be captured. As soon as I realised the mistake I used the help-bot which put me in touch the support team. Ray responded quickly and swapped out the dud link with the correct one, and we didnt lose any survey results.
Gary H.
As an agency account user I've used Campaign Monitor for many years and have found it to be the best solution for marketing email either when building custom coded solutions, templates, or using the excellent drag and drop builder for more basic email that can be easily managed by the client directly. Support is always exceptional.
Carl
Subscribed for a package, paid, my credit card debited for the subscription amount. I logged in, provided all the required/ requested information, tried logging back the following day and getting this message “WE ARE UNABLE TO PROVIDE ACCESS TO YOUR ACCOUNT AT THIS TIME A MEMBER OF YOUR TEAM HAS ALREADY CONTACTED US". For over 1 week no reply to the email i sent to their support team No response to twitter nor Facebook message for help. AVOID BY ALL COST THIS COMPANY DOESNT HAVE ANY HUMAN WORKING FOR THEM THEY TAKE YOUR MONEY AND IGNORE YOU
Jeremy C.
A great product with really good customer support!
James D.
I had a question on trigger events based on date to initiate Journeys. The help team got back almost immediately and provided not just the simple answer but also additional details and implementation considerations. That made using the feature easy. This is not an isolated case, they have responded the same way on other questions I have posed. This is customer service and help desk excellence in action.
marketer
The answer from the support was fast and accurate.
Meriel Y.
We had an issue with trying to connect our account to a new platform. Campaign Monitor were so helpful and resolved our issue very quickly.