Richard B.
It’s much easier to write a bad review!
It’s much easier to write a bad review, words that are written in haste, frustration and without much thought or at a bad moment, something that’s not gone quite right and has now escalated into a major problem etc. Personally, I’m amazed to expect that a service that collects anything and everything and the transports it thousands of miles can always go without a hitch or encounter a problem or two along the way. The company often has to deal with tricky customs clearance and since BREXIT this must now be a huge headache most of the time. I will be the first to admit that it’s a daunting experience trusting a company that you may never have done business with before, with all your worldly goods, your prized possessions, your memories and your valuables in the hope and expectation that they will arrive in one piece at another destination at a later date. But we are happy to report that is exactly what happened with our household move from the UK to Italy very recently. The items (all 176 of them) both big and small were collected on the appointed day, at the agreed time and professionally loaded with great care and attention. We had constant communication with the office regarding documentation required by the Italian authorities and whilst we experienced a short delay due to some customs issues, we were then advised of our expected delivery date. We cannot praise and thank the drivers who unloaded our goods enough, two delightful and polite young men who happily completed the task with great care and again took the time and effort to make sure everything was handled carefully and positioned exactly where we requested. We can only say that the service we received from Came-Ro Ltd was more than we expected considering the very reasonable actual cost. In business, you can never please all of your customers all of the time, but this time you certainly did! I would certainly not hesitate to recommend this firm if asked.