CallonDocReviews of callondoc.com

Response from CallonDocJun 11, 2025

Hello Omar, This is Joyce, one of the support staff here at Call-On-Doc. We sincerely regret that your experience did not meet expectations. While your prescription was processed and sent within the standard timeframe, we understand that the delay on the pharmacy’s end and the wait for the doctor’s note caused inconvenience, especially considering your demanding work schedule. We understand your frustration and have already reached out to you through the messaging board to address your concerns. If you need further assistance, please don’t hesitate to continue the conversation there. 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your feedback is valuable, and we appreciate the opportunity to improve.

Response from CallonDocJun 12, 2025

Hello PhilG, This is Kaye, one of the support staff here at Call-On-Doc. We sincerely regret that your experience did not meet expectations. We understand how distressing it can be to feel worse during treatment, and we're truly sorry to hear about the symptoms you experienced. We also recognize your concern regarding continuity of care and communication, and we appreciate you bringing this to our attention. One of our medical team members has already reached out to you through the messaging board to further address your concerns and provide support. If you still need assistance, please continue the conversation there so we can work toward a resolution promptly: 🔗 https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages) Your feedback is valuable, and we truly appreciate the opportunity to improve.

Response from CallonDocJun 3, 2025

Hello Dorothea, Thank you so much for your kind review! We're thrilled to hear that your experience was quick, affordable, and convenient. It’s great to know you received your medication promptly and that we could help when you needed it most. We look forward to being here for you again in the future! Callondoc support -Kaye

Response from CallonDocJun 3, 2025

Hi Samantha, Thank you for sharing your experience! We're so glad we could provide a quick and affordable solution—especially during those late hours. It's great to hear that the process was smooth and flexible, even with the pharmacy change. We know how important accessible care is, especially without insurance, and we're happy we could help you save time and money. Thanks again for trusting us! Callondoc support -Kaye

Response from CallonDocJun 1, 2025

Thank you so much for the kind words and 5-star review, Andrea! We're truly glad we could help and make the process smooth for you. Your support means the world to us!

Response from CallonDocJun 11, 2025

Hello Leticia, This is Kaye, one of the support staff here at Call-On-Doc. We’re truly sorry to hear that your experience did not meet your expectations. We understand how upsetting this must have been, especially when you were seeking care in a time of need. Please know that your concerns are important to us, and we’re here to help. As soon as we became aware of your concerns, we made sure to reach out to you through the secure messaging board to provide clarification and support. Our goal has always been to assist you as thoroughly and promptly as possible. If there’s anything that still needs attention, we encourage you to continue the conversation through the messaging board so we can resolve it fully and ensure you feel supported every step of the way: 🔗 https://www.callondoc.com/en/chat-supports My Account > My Profile > Messages We sincerely appreciate your feedback—it helps us grow and serve our patients better.

Response from CallonDocJun 4, 2025

Hello Courtney, This is Kaye, one of the support staff here at Call-On-Doc. We’re sorry to hear that your experience didn’t meet expectations. We understand how frustrating this situation must have been, and we truly regret any inconvenience it caused. After reviewing the matter, it appears there was a mix-up between a previous prescription and the most recent one. We’ve since followed up with the pharmacy, confirmed the prescription was received, and we hope you were able to pick up the medication without further issues. We also tried calling you and sent a message through your secure messaging board, but we haven’t heard back yet. If you still need any assistance, feel free to reach out so we can support you further: 🔗 https://www.callondoc.com/en/chat-supports My Account > My Profile > Messages We’re glad the issue has been resolved and appreciate your feedback — it helps us continue improving our service.

Response from CallonDocMay 29, 2025

Hello Kelly, Thank you so much for your kind message. All of us at CallonDoc are truly grateful for the chance to support you and your mom. We're so glad the service was helpful and made things a bit easier. Knowing it made a difference means a lot to us. We’ll continue doing our best to provide accessible, compassionate care. Your support really encourages us—thank you again. -Kaye