CallonDocReviews of callondoc.com

Response from CallonDocFeb 22, 2026

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocFeb 21, 2026

Hello Maria, My name is Kaye, one of the support staff at CallOnDoc. Thank you for answering our call earlier! We’re very glad to hear that you were able to pick up your prescription. We completely understand how frustrating it can feel when there’s uncertainty about your medication, and we appreciate your patience. If everything is now resolved, we’d really appreciate it if you could consider updating your review to reflect the resolution. Your feedback helps us continue improving our service and making things easier for our patients. Warm regards, Kaye CallOnDoc Support Team

Response from CallonDocFeb 22, 2026

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocFeb 22, 2026

Thank you for your kind review! We’re so glad we could make care convenient and accessible for you, especially without the need to travel. Providing timely help at a fair price is exactly what we strive for. We’re always here if you need us again! -RB

Response from CallonDocFeb 20, 2026

Hi Wesley, My name is Kaye, one of the support staff at CallonDoc. First, I truly want to apologize on behalf of our team for the frustration you experienced. We understand how difficult it can be to seek care—especially without a primary care provider—and the last thing you deserve is added stress from communication issues. We’re really sorry that your experience felt disjointed and not up to the level of care you expected. CallonDoc is designed as an asynchronous telehealth platform, which means providers review and respond through secure messaging. For many patients, this format allows for faster turnaround and flexibility, but we completely understand that it may not feel the same as traditional telehealth or in-person care. Your feedback about the messaging system being difficult to use is very important to us, and we take that seriously. At the moment, we were unable to locate your consultation using the details available in the review. We’ve sent a request asking for a bit more information so we can properly review your case and see exactly what happened. As soon as we receive those details, we’ll investigate thoroughly and work toward a resolution. We genuinely care about patient satisfaction and want to make this right if we can. Please feel free to reach out to us directly through your patient portal (My Account > My Profile > Messages) or via our support page at https://www.callondoc.com/en/chat-supports so we can assist you further. Thank you for sharing your experience. Once we’ve had the opportunity to address your concern, we would truly appreciate it if you would consider updating your review. We hope to hear from you soon.

Response from CallonDocFeb 22, 2026

Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB

Response from CallonDocFeb 20, 2026

Hi Wendy, Thank you so much for taking the time to share your experience with us! We’re really glad to hear that you found the process easy, helpful, and accurate—that’s exactly what we aim to provide for every patient. If there’s anything we could have done to make your experience a full 5 stars, we’d truly love to hear your feedback. Your input helps us continue improving and providing the best care possible. We appreciate you choosing CallonDoc and are here anytime you need us. -KB

Response from CallonDocFeb 20, 2026

Thank you so much for sharing your experience John! We’re thrilled to hear that CallOnDoc made your visit quick and hassle-free — no long waits at the doctor’s office and prescriptions ready in about an hour is exactly the convenience we aim to provide. It’s wonderful to know you found the service both efficient and affordable compared to traditional urgent care visits. We truly appreciate your high recommendation and your trust in us! 💙 – KB