CallHippoReviews of callhippo.com

This company deserves a 0 rating, the services are not what they claim in their website and the agents are misleading. I was charged 3 times, I paid a total of $1,134 within minutes of purchase right after they claimed that I will only be charged $378 for an annual plan. Apart from this, the operating system is very poor and slow, calls take a long time to receive and the IVR is awful, you cannot make any calls unless you add more money into the account. I wanted to create a more personalized and less robotic experience with the IVR but it was impossible. Their support team took 2 hours to find a solution for me to add a message to the IVR as simple as "To repeat this message, press 9." After 2 hours waiting for a solution which they stated that I could definitely do this with their operating system, it never happened... I was on hold for 1 1/2 hour via chat and 30 minutes on a Zoom call, which they wanted to have full access of my computer without any policy or consent. Extremely shady! I didn't get any solution and wasted my time. I purchased their service in February 9th and asked for a refund on February 11th, only used the annual plan (charged 3 times) for less than 48 hours, I have sent 2 emails and constant communication with their chat and NO SOLUTION. They are refusing to delete my card information and provide a refund. They keep saying to wait 4-5 business days to find "a solution" but all I want is to cancel the account and get my money back. This is not a real company, they are international scammers. PLEASE, DO NOT BUY FROM THEM!

I tried to cancel my account and not only did they charge me, but they also charged me a second time after I asked them for a refund. Most of my initial call credits were used up by wrong numbers soon after I received the service. They send out canned responses to email requests and it takes at least a day to get a simple question answered. Buyer beware and be ready to cancel your credit card that they have on file.

I used call hippo for a year and a half. All of a sudden they charged me hundreds of dollars. They are thieves. UPDATE: They are such liars. If you look at their response (months after I posted the review, they claim they can't find me). My name on the account is the same name I have here and I've spoken with them several times. They are not interested in providing a service, only getting your CC info.

Awesome support and best in fast service highly recommend Callhippo just gave me the best solution to all my requirements and I haven't faced any issue till date..support teams are very best in class..

Exactly the same experience as others. Their cancellation function doesn't work. They charged me again after saying they deactivated my account. Absolute fraudsters. Won't refund my money.

just run far away and try other services but not these guys. After you pay it's all downhill. Forget about getting a refund, the time spent trying to get it would have earned you more money if channeled into your business. I was billed twice for an annual subscription when I've only been a customer for only a month, then they refused a refund after I disputed the payment via paypal and then blocked my voip number even though I still had about 11 months left on the 1st subscription with an extra $40 in credit. RUN RUN FAR AWAY.

Purchased this service to try and make calls whilst working remotely abroad. Software did not work and company keep making excuses regarding issuing a refund , would avoid at all costs.

poor poor!!!!!! please don't use them they are the worst VoIP service provider I came across so far. Every day you have to explain your case to a new person I spoke with Mohit, Jayesh, Chandrak, and Manish. I have explained my case to all of them and whenever I want to call back to get in touch with one of them they are on off or on leaves. initially, I was offered a good deal by jayesh, later when I got in touch to make it final, Mohit attended me and raised the quotation for exactly the same services. still, I decided to go ahead. But Since I made the payment I am trying to reach Mohit and Jayesh none of them is coming online to attend to me. Yesterday I had a word with Chandrak about some issue, and I didn't find him helpful at all. they Are just a bunch of crooks. As soon as they have your money they will go on leaves