CallHippoReviews of callhippo.com

One of the best services I've ever experienced. I'm totally surprised by seeing these many negative reviews which is totally the opposite of what I'm experiencing. It's been 2 years, I'm using CallHippo and I've never faced such issues which are mentioned here by others. USP: Their live chat-> Real-time support at no extra cost.

These guys are scammers. We used the service for a year, which was fine, but them when we tried to cancel the account because we no longer needed it, they would not let us, and even charged us for things that we had not paid for. I sent 5 emails asking to cancel and was called three times, each time saying they would cancel the account, but never did.

Great Calling tool and support. Both the on-boarding team (Mayur) & Technical support teams are out for help instantly to get it going. Appreciate flash support and all the very best!

Been with them for 3+ years. They started out really great. Lately they've become terrible. Won't refund fraudulently taken money (Oh, yes, our agent told you about that charge...") and a number stopped working. 2 phone messages (never pick up their phone), 3 emails, a promise to screenshare, NOTHING. Absolutely horrible company - avoid if you don't want to be screwed over.

The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before. They also charged my credit card for the full year even though we enrolled for a monthly trial. They are saying it was because we used their coupon that worked for their monthly payment. It was a misunderstanding on our side and the result is a full-year charge. I will be pressing charges in India, the EU, and the USA. They have no idea the kind of organization they messed with this time. For others coming along- DO NOT PURCHASE ANYTHING FROM THEM.

I am satisfied with CallHippo service. Manushi helped build a custom plan for me as per my suitability.

This company is a SCAM, a bunch of scammers located in India. Unethical. Unscrupulous. They say they have a location in the US, but it's probably just an empty space they lease just to make it seem like they are actually located here, but NO, everyone is in India. Here's my experience - I was quite impressed at first with their 24/7 support so I had no hesitation signing up. They told me that I could get a custom 1800 number for only $80. It was NEVER communicated to me that this number is NEVER REALLY CUSTOM. While you can come up with a custom number you want, they will assign you a random number unbeknownst to you. I gave them a bunch of options for a 1800 number I was requesting, but I logged into my account and suddenly saw a number I never asked for, then got billed for it. I kept reaching out to support to get a refund only to be told that they will get back to me, but they never do. They tell me that the $80 is non-refundable - which is NOT the issue here - but why charge me $80 for a number I never asked for?? They basically forced it on me. I've reached out to support numerous times only to be told the same thing - that they will send me a follow up. But I never hear back until I reach back out again. I believe they are just waiting for me to get tired and for this issue to blow over. AVOID THESE INDIAN SCAMMERS BY ALL MEANS.

Don't trust marketing guys. They lie for 24x7 support. When there is need they are off on Saturday and Sunday's. I was guaranteed good repetitive number by marketing person as soon as we onboard. They first ask you to onboard and from backend the number will be changed. But that never happens. You have to run from pole to post and they never bother to take feedback. Will surely not recommend this company.