callawayapparel.comReviews of callawayapparel.com

Beware of FREE shipping, they send economy ground, but ship without street address, it just sits at FEDEX forever, use your money because you already paid for item, Calloway refuses to notify fedex so your stuff gets shipped back, now its no longer in stock, so you cannot order but for 2-3 weeks Calloway uses your money? Poor customer service, you can only email with issues, no person to talk to and then you get.. well we already told you this. Beware this is the 2nd time this has happened in less than a y ear

Beware. Website states two different limits for overnight shipping purchases. On the terms: Thursday On the checkout page when you select the overnight method: Friday I placed my order on a Thursday sin I saw the limit for next day shipping said Friday. To my surprise the shipment is about 6days late. When asking for a refund of ONLY the shipping costs Callaway is online support was not helpful, did not accept their mistake and refused to give a solution. I feel like I was mislead. Have been a customer of the brand for years and I really like their products. However it is sad to see how in these technology days customer support for most brands is decaying incredibly. I will return the products once I receive them and probably won’t buy more Callaway for a long time or until I see I can trust them again. Sad that companies prefer to lose customers over less than $25. 1/5 stars for now.