callawayapparel.comReviews of callawayapparel.com

The reason I’m giving Callaway a two rating is because of the limitations of the website. I placed an order and I immediately realized that I had the incorrect shipping address on order. I immediately tried to change the shipping address and I was not able to find anywhere on the website to do the change. The next morning I sent an email over to Customer Service and I was informed that the order was in process and changes were not allowed. I was informed once the person received the order they could do a return and re-order the product and shipped to the correct address. The options I have now is that I can request my daughter to ship the shirts to me are get in my car and drive to another town to pick them up. What a total waste of resources and money.

I ordered three 3XL shirts on March 28 - Order WCA1020490. I got two of the shirts. When I look at my email it looks like the order was updated and the third shirt was refunded on March 30, which does not shoe on my charge card. The only refund on my charge card was $42.95 on Order WCA1010673 which was a shirt I returned. I'm still due a refund. I would NOT order from Callaway again.