CalibootReviews of caliboot.com

easy to order. sale price with an additional discount!

I purchased three pairs of boots, including two pairs advertised as winter boots from Caliboot on the SHOP platform. Based on the product descriptions, images, price point, and existing reviews (SHOP & Trustpilot), I reasonably expected to receive standard footwear, with at least two pairs suitable for cold-weather use. I ordered multiple pairs solely to assess fit and quality, and with the notion to return items that weren't suitable. Upon delivery, the package was significantly smaller than expected for three pairs of winter boots. All three pairs arrived folded flat and bundled together, each in thin plastic packaging, indicating a lack of structure (not packaged in individual shoe boxes for example). The materials do not appear consistent with standard boot construction. The soles are extremely thin and foam-like, with no noticeable rubber or insulation. The upper material resembles low-grade felt or thin plastic with a very strong chemical smell- headache inducing. Although the products resemble the advertised images at a superficial level, they do not function or feel like boots and do not align with reasonable consumer expectations created by the marketing and photos. Fit and construction are inconsistent with typical footwear design, and branding labels appear to be glued on and misaligned. The return process is less desirable for online consumers such as myself. Returns must be initiated by email rather than through a standard return portal. The options provided were: A full refund only if the items are returned at the customer’s expense to a warehouse in China, with potentially significant shipping costs, OR, A 75% store credit while keeping the items. Although, company possibly indicates these return policies somewhere, it wasn't easily apparent to me when I purchased these items and neither option provides a straightforward or consumer-friendly return experience.

First time ordering, received a soiled blouse. I immediately took and sent a picture. Received the notification that they had received my request and would 'look into it'. After a few days, I wrote again and received same response. They refuse to resolve the issue so it's apparent that the products are sub-par and customer service is awful. Received this response in Trustpilot Hi Melody, Thank you for your email and for sending the photo of the soiled blouse. We have referred your photo and details to our fulfillment team for review. Once we hear back from them, we will get back to you promptly with the next steps. We appreciate your patience while we look into this matter. Review continues I have now received this response Four times! No resolution. Customer service is awful. Steer clear

Easy af, no cap

website clear but would like to see sizing in inches. wish more colors available. when sweater arrives I will know how I feel about company and product.

Ordering was easy.

Very easy to use website so I was able to order fast and move on!!! Excited to receive my order. Would love to see a size chart available with every item. Otherwise, great!!

Good offers