Caliber CollisionReviews of calibercollision.com

To: Caliber Collision I recently had the pleasure of being serviced by John Focarino and Karina Ibarra. After such a positive experience of their great people skills, I felt compelled to write this letter of appreciation. Thank you for your wonderful listening skills, your great hospitality and your compassionate way of demonstrating your duties with your customers. I was immediately greeted by name and with a smile. In addition, it was John Focarino’s due diligence that earned me an earlier scheduled auto body repair service appointment. It humbled me so much because I was made to feel like a member of the family who you hadn’t seen in a while and made to feel at home. It all started with the exceptional greeting by your receptionist, (Karina Ibarra). She exhibited a cheerful demeanor, an enthusiastic personality, coupled with an exceptional positive work ethic. John was quick to show me the quality workmanship that was performed on my truck. In addition he had my truck washed beforehand. John and Karina Ibarra are both sincere and dedicated individuals. They are polite and wonderful people. They exhibits great people skills when dealing with others. Furthermore, regardless as to “where” or “Who” they may be employed, the fact is clear – the recipient of their services will receive a job well done and one which will stand out above and beyond the norm.   This is definitely a reflection of the leadership and captain of the ship. I was so happy that she was bilingual, it was exhilarating, in so much that I felt an irresistible urge to write to you about my thoughts and feelings regarding the profound impact their testimony has had in my life. When I think of the people who have inspired me, someone who impressed me; of the people that I will never forget. They and your organization are now on my list.     As a Servant of the Lord, I send you my blessings. Remain true to your calling and continue your work ethics of great honor and respect. As you continue to grow in your journey of life, I pray that God,grants you all your hearts desires. May His face smile upon you. It has been my pleasure to have been a recipient of your most touching service. Put your trust in your creator. He will give you strength and make your way perfect.   Please accept this letter as a slightly more tangible expression of the esteem and gratitude with which I view you and your organization.   Thank you Mr. Mario Chagolla

I had a great experience with Caliber Collision Newport Delaware. Tony walked us through beginning to the time I picked my car up. if there are any problems when we leave please do not hesitate to stop by to see what I can do for you. I can honestly say he was about his word because my trunk would not open and he put it on a machine to bring up codes that I took to a mechanic and the problem was solved so fast with the help of him and his co worker that assisted with getting the problem on hand. Thank you to the both of them and their dedication to simplifying the problem. This is a place to take your car if you have anything wrong or going wrong with your vehicle. Thanks again. Charlie W.

Destiny Hammond was our contact. She was professional, answered all our questions, honest and communicated straightforward throughout.

Very professional, well trained staff. Repair work completed within estimated time. Quality work.

John Z. was great. Very easy from drop off to pickup of my truck. Great job

Kia at Selma Auto Mall told me the spoiler had to be replaced because it was broke. I asked him can't it just be screwed, he disagreed and repeated, it is broke, take it Hyundia they will give you the cost, your insurance should cover it. It will be over a thousand to replace the spoiler. I couldn't afford to be without my vehicle. At an impulse I decided to get an estimate. Drove to the first car repair shop in Fresno. Caliber, Fresno/Manchester shop. I received a friendly greeting. I was asked if the insurance was going to cover the damage. I said it is not damaged: I believe it only needs a screw. She said let me look at it. I was surprised by her willingness to see it on the spot. She looked at the spoiler, called the service man and he fixed it in less than 10 minutes. It was missing a screw. I thought honest, friendly and excellent service was of the past. It has been a while since I have received such great service.

Service Advisor Matt Compton/Caliber Collision, Camarillo is the absolute best! Matt explained the entire process to me, answered my questions and kept me informed almost daily by either text, email or phone call. The car looks amazing, was done ahead of original schedule and seamlessly worked with my insurance company.

From start to finish i was notified as to what was going on. Cristian got back with me on follow ups. My rent a car was set up as promised .When i came to pick up Truck it looked like it was never hit which is what wanted i am pleased with the whole operation from start to finished was very positive . The check in lady was top notch most of all my truck looks great. This review is from the Wylie Texas .451 Westgate.