Caliber CollisionReviews of calibercollision.com

My experience with Caliber Collision in Algonquin Illinois was great. The service advisor was very helpful and took some extra steps to look into questions/issues I had. He and team updated me frequently with texts and phone calls about the status of the work and estimates of when the work would done. The repair job was first rate and they were able to do it very quickly.

We used the Caliber Collision location in Eagan, MN. Terrance was a great contact person. He told us exactly how best to process with insurance and they got us in and out within a couple of days. We asked if an additional out-of-pocket repair could be done by them at a later date. Terrance said "let me look into it and let's see if we can't do it all now." He got us the information needed regarding parts and pricing and they completed that repair at the same time. When we went to pick up the truck, they had cleaned it inside and out and Terrance himself even cleaned of some paint splatter that had gotten onto the truck and we hadn't gotten around to cleaning off. I can definitely say this location took great care of us!

I was in an accident on Memorial day weekend. Car was towed. Argued with my insurance company for a weekbin a half on when they were going to pick it up and get it to Caliber Collision for repairs.. Well enter Cyndee Araiza from the Swansea Illinois location. She talked to the towing yard and my insurance company and in one day she had this whole mess straightened out! My car is now at Caliber Collision being looked at. Bob was also very helpful when I explained what happened and the mess trying to get my car out off Towing jail. We have used Caliber before.. and will always use them!

Someone hit my XT4 2021 in a handicap parking spot. From the passenger side rear well all the way to the front door. I thought it was down to the metal. I was sick because I only made one payment. Took it in to Caliber Collision and spoke to Rocky. He able to buff it out make it look new again. I would recommend Caliber in Rising Sun to everyone. Thank you Caliber!! And Rocky too!!

I had my daughters 2015 Nissan Sentra in for repairs to the rear drivers side bumper and fender as it was in a minor accident. Caliber Collision located at 1751 State Street Schenectady, NY has a great team here. The customer service provided was excellent. The workmanship and care taken on our vehicle repairs was superb. We received daily updates as to the status and timing of repairs along the way, via text messages. They also kept us un the loop regarding a needed supplement to the original estimate drawn up. They worked directly with my insurance company to facilitate getting this approved and we were cc'd on all correspondences. We were handled with utmost courtesy. The completed repairs to my daughters car was above board. It was completed days ahead of schedule and Calibers detail team even buffed out some minor scratches on the opposite site of the vehicle, unrelated to this accident. The finished product looked showroom ready, it really did. We were thoroughly impressed with caliber and the process from start to finish. Caliber Collision is a wonderful vehicle repair body shop. They have my highest recommendation. Keith Brown

I just picked up my 2017 Toyota Tacoma after 5 days of repairs. My truck was damaged by a semi pulling down telephone wires with huge steel u-clips attached to the wires. They were drug across the roof, windshield, hood, the right side and behind the right back passenger window. The hood and roof sustained dents and paint removal. The windshield had damage also and was replaced.There was a serious scuff on the roof railing and upon further inspection, there was also a dent. That dent plus the one behind the passenger window were really iffy as far as removal. I'm totally happy to say those were removed along with the roof and hood dents. My truck is metallic orange and I was seriously concerned about matching the paint. Caliber of Wooster did an awesome job!! My 2017 Toyota Tacoma only has 21,000 miles. It was and is now again showroom condition!! The Caliber location I used was formally known as Nagys. We had used them several times in the past. They still have the best and knowledgeable service available in my area. I can't express how happy I am with their service. Don't waste your time going anywhere else!!! Thank you to all the technicians that repaired my vehicle and to Craig Lindamood for your excellent customer service support!!

I was supposed to turn in my Lemon Law Cadillac and unfortunately someone hit me in a parking lot the day prior. It was not a big scratch but enough that Classic Cadillac would not accept. I was frantic as I was moving that weekend. I visited several places and they all wanted 4-5 days and outrageous prices. I found Caliber, explained my situation to Travis, he in turn got the GM, Paul Bernstein, who engaged their painter and said they would stay late to fix my car. It was ready by noon the next day and looked perfect. I can't say enough about not only the quality of work they did, but the way they treated me as a customer. It was with the utmost professionalism I have ever seen. If you ever have the need for collision repair, please consider Caliber as it will be your best decision! Highly recommend!

It was seam free! Easy to find location Very friendly staff and technicians Implemented car rental Immaculate workplace Car done in half estimated timeframe Looks great Insurance matters taken care of with ease In and out speedily Pleased ++