CalceusReviews of calceus.org

Response from CalceusMay 14, 2020

Dear Sir / Madam, thank you for your review. We have received five messages from you, and all your messages we have given you a reply by email. You may find them in your spam folder. Our phone line is always busy so that you can not get through. We are sorry for this. The first order was not shipped because the style and address did not receive your confirmation reply. We canceled the order based on your message. And the refund has been executed. The second-order has been shipped and has been delivered on March 26. Still have any questions, please contact us without hesitation. Our email address is [email protected]. Thank you for your purchase.

Response from CalceusMay 12, 2020

Dear Sir / Madam, Thank you for your evaluation. We are sorry to keep you waiting for the epidemic situation. But we found that your order has been delivered. We will send you the information we found by email. If you have other questions, please write to us. Our email address is [email protected]. Thank you for your purchase.

Response from CalceusMay 12, 2020

Dear Sir / Madam, Thank you for your purchase. We always hope to bring the best experience to our customers. We are sorry we do not have a US warehouse currently, we're doing everything we can to solve this problem. We appreciate your kind understanding.

Response from CalceusMay 12, 2020

Dear Sir / Madam, Thank you for your evaluation. It took 13 days after the order was shipped to complete the delivery. We are sorry for the delay in shipping to you due to the large order volume. We had responded to you immediately after we received your after-sales request. We did not receive the defective photo and the tracking number of the return within 30 days of the delivery. According to the return policy, we are sorry that we do not accept return or exchange.  We hope you could understand. Thank you for your purchase.