CalceusReviews of calceus.org

Response from CalceusMay 21, 2020

Dear Sir / Madam, thank you for your review. But we are confused about this. We are sorry that we couldn't find your order about ordered the face masks in March. Please send us the invoice number of this order by email, and we will check again after we receiving your email back. Then we will email you the corresponding logistics information found. Besides, we found that you have ordered orders for the face masks from us in mid-April, but these orders will be delivered 5-10 working days later than usual because of the COVID-19 outbreak. We and the logistics company are doing our best to deal with this problem. We are sorry to keep you waiting for so long. thank you for your purchase.

Response from CalceusMay 21, 2020

Dear Sir / Madam, thank you for your review. We responded to your logistics information about your order by email on May 13. You may find it in the spam mailbox. The delivery time of your package will be 5-10 working days later than usual because of the COVID-19. We and logistics companies are trying our best to deal with this problem. We are sorry to keep you waiting for such a long time. Thanks for your purchase.

Response from CalceusMay 20, 2020

Dear Sir / Madam, thank you for your review. We are sorry that we cannot find your order based on your name. Would you please kindly sent your invoice number or the email address/name you used to place the order to us by email? Our email address is [email protected]. We will check again when you email back. Thank you for your purchase.

Response from CalceusMay 20, 2020

Dear Sir / Madam, thank you for your review. We are sorry that we cannot find your order based on your name. Would you please kindly sent your invoice number or the email address/name you used to place the order to us by email? Our email address is [email protected]. We will check again when you email back. Thank you for your purchase.

Response from CalceusMay 18, 2020

Dear Sir / Madam, Thank you for your review. We are sorry to keep you waiting for so long. We have tracked your package for you that the USPS official website has updated the estimated delivery time is May 19. We will send the number to him again by mail. Please check it. If you still have other problems, please contact us by mail. Our email address is [email protected]. Thank you for your purchase.

Response from CalceusMay 18, 2020

Dear Sir / Madam, Thank you for your review. We are sorry to keep you waiting for so long. We will work with logistics companies to improve transportation efficiency and service levels. Thank you for your purchase.

Response from CalceusMay 16, 2020

Dear Sir / Madam, thank you for your review. We are sorry to keep you waiting for such a long time. We found that your order has been delivered on May 7. We will send you the shipping status of the package by email. If you still have questions, please feel free to contact us by email. Our email address is [email protected]. Thank you for your purchase.

Response from CalceusMay 16, 2020

Dear Sir / Madam, Thank you for your review. We are sorry that our products did not satisfy you. We will strive to optimize our products to satisfy more customers. After we receive your package at our warehouse, we will refund your original payment account. Thank you for your purchase.