CalceusReviews of calceus.org

Response from CalceusMay 11, 2020

Dear Sir / Madam, thank you for participating in the evaluation. We're sorry but we did send the order confirmation email and the shipping notification email. We have responded to your message about the logistics by email on April 21 and April 27. You may find them in your spam folder. We've tracked the package for you, the expected delivery date is 5/12. Still have any questions, please contact us without hesitation. Our email address is  [email protected]. Thanks for your purchase.

Response from CalceusMay 7, 2020

Dear Sir/Madam, thank you for your review. We're sorry but we did send the order confirmation email and the shipping notification email. You may find it in your spam folder. We've checked your order's shipping information on the FedEx website. It shows that the package has been delivered. Please kindly check it. Still have any questions, please contact us without hesitation. Our email address is [email protected]. Thanks for your purchase.

Response from CalceusMay 5, 2020

Dear Sir/Madam, thank you for your review. We are sorry for keeping you waiting for such a long time. We've tracked the package for you. Your package is in transit. We are very sorry that your order may be delayed by COVID-19. We have just been informed by USPS and FedEx that the shipment will be delayed for 5-10 working days. We always hope to bring the best experience to our customers, and we're doing everything we can to solve this problem. If you need further assistance, please don't hesitate to contact us at [email protected]. We appreciate your kind understanding and patience.

Response from CalceusMay 5, 2020

Dear Sir/Madam, thank you for your review. We are sorry for keeping you waiting for such a long time. We've tracked the package for you. Your package is in transit. We are very sorry that your order may be delayed by COVID-19. We have just been informed by USPS and FedEx that the shipment will be delayed for 5-10 working days. We always hope to bring the best experience to our customers, and we're doing everything we can to solve this problem. If you need further assistance, please don't hesitate to contact us at [email protected]. We appreciate your kind understanding and patience.