Michael was out ahead of me the entire way. He was available every time for talk or text and notified me of what I needed to do, at every step, in advance. On top of that he was personable and I enjoyed working with him.
JV
Jason V.
Great Service and Great Rates
Working with Michael Combe at Cal Loans Direct was an amazing experience. Everyone on the staff was super friendly and helpful. Also, their new portal for submitting docs was really easy. The process from start to finish was about 2 weeks. Michael was able to get me a great rate even with taking some cash out. I am now saving thousands of dollars monthly. I highly recommend them!
HB
HBRX
Great experience all around
Summary competitive rates combine with great and efficient service and easy platform make a great experience.
This is our 2nd time doing refi with Tom. Tom is very professional and timely in his responses to any question I have. Sometimes I texted at later than 10pm Pacific times, I would get response back within few minutes which I did not expect. Easy and fast process. Tom texted and/or emailed to notify me of documents needed for refi application and what next steps are. Website is easy to upload documents. We recommend Tom to many co-workers who also did refi process with Tom. Rate is competitive one of the lowest. Best experience so far compared to other companies we have done refi and mortgage loan with in the past.
JO
John
This was the easiest refinance
This was the easiest refinance that i have ever done. the process was streamline with no extra hoops to jump through. Tom was very on point and answered all emails and phone calls quickly. I would recommend Cal Loans Direct to all who are in need of a refinance or home loan. Thank you for getting it done for me!
Response from Cal Loans Direct, Inc.Nov 10, 2020
Great working with you John. Thank you!
AT
AT
Tom Navarro is very helpful and…
Tom Navarro is very helpful and patient. My refinancing experience is great.
RD
robert D.
Tom Navarro at Cal Loans Direct was great !
Tom Navarro at Cal Loans Direct was always very prompt in responding to me, their website was very easy to maneuver, and the information he requested was posted so i could verify acceptance.
I would highly recommend Tom and Cal Loans.
CH
Chris
I had been shopping around for…
I had been shopping around for refinancing my home loan, most places I contacted made it seem as if my business was not important and simply seemed disinterested. That was definitely not the case when I contacted Tom Navarro. Tom made the process extremely easy, provided more information when I had questions and his responses were very clear. The best part about Tom was his acknowledgement that I was not simply another person/number, he treated me as a valued customer and I have full confidence in Tom. I highly recommend Tom!
Response from Cal Loans Direct, Inc.Sep 26, 2020
Thank you Chris !
RM
Robin M.
Fast. Honest. Fantastic rates!!!!!!!!
I was looking at a loan through JFQ but a friend of mine referred me to Tom at Cal Loans and I am SO happy he did! I was looking to take advantage of the crazy low rates and refinancing my primary home and taking out some money to do a kitchen remodel, but in addition I also wanted to do a straight re-fi on my 2nd home. I already had started the process with JFQ but when I asked what Cal Loans could do, Tom was so nice and easy and responsive to work with, and the pricing was SO good, I put the loan process with JFQ on hold. Tom not only was nice, easy and responsive, but between the 2 loans I was working he saved me over $8,000 in fees! I promise you I am not exaggerating here! I compared apples to apples and the ironic thing was both JFQ and Cal Loans used the exact same lender! So it was purely because JFQ is huge and has a ton of overheard that their fees were completely jacked up. Mind you...I have a very high FICO score, have a ton of equity in both properties, have lived in the same primary home for over 20 years, and been on the same job for over 10 years, and provided all required docs as quickly as he asked for them...all factors that help me in a loan process. But working with Cal Loans was such a straight forward, no BS process I just had to post this review and share how happy I am. We started this on September 1st, and even with me going back and forth and comparing the 2 options I had on both houses, I signed docs today on September 25th. Tom sent a notary public to my home. FAST! And super smooth. I HIGHLY recommend Cal Loans Direct, Inc.
Response from Cal Loans Direct, Inc.Sep 25, 2020
Thank you for the fantastic review Robin! It was a pleasure working with you :)