CaitlynminimalistReviews of caitlynminimalist.com

Worst buying experience ever. They messed up the address change and have continued to cause me problems for 2 months now, havent even received the product. Shipped it to a wrong address then reshipped it again when I clearly told them not to do it, I didnt want it anymore because the occasion I was buying it for has long passed and I needed to buy a new gift. Refuse to issue me a refund and when I initiated it with my bank they are disputing the request even if I never received their product. Awful merchant, do not recommend at all

Terrible!!!!! Never again, and I’m going to be so very careful before I spend my money on another jewelry store like that

Ordered a ton of jewelry on there. ALL my ‘gold’ rings turned silver within a week. I sent them pictures and they gave me a store credit but it’s extremely disappointing. Clearly these are NOT 18k gold plated. There is no place to leave reviews either and none of their emails give me options to leave reviews.

My orginal complaint I sent to the company: I order the moon and star earrings, they are way darker of a gold and the stones are not even shiny, you can’t see them. I am looking at the picture and what I was sent and am definitely speechless!! My review: The jewerly is a bad yellow high gold and cheap and cheesy! I would absolutely not recommend them to anyone!!! They charge 6$ for return and force a store credit on you! Not worth the money for the bad fake jewerly! Update: The company has reached out for me to return the item for a full refund. I did respond and ask for a new prepaid label to be provided, since i no longer had the old one. I shall be back to update my review if they honor their word. Customer service is everything and if I brought a product that is made in different batches of gold and come out more cheap looking that is not a fault of mine. A disclaimer should be added to the website for all gold products. It's important that consumers know it has ranges and is not consistent in quality. Company response:Thank you so much for reaching back out to us. We were sorry to hear you’re unhappy with your experience and the items received. While you previously mentioned keeping them, we’d be happy to make an exception and offer a refund this time as a courtesy. You’re welcome to return the items using the prepaid shipping label provided with your return request 🤍 Just let me know how you’d like to proceed! Kate

Poor quality. All their products can be found in Chinese marketplaces: Aliexpress, Shein and Alibaba. They just dropship for a price x20 upper in their shop, Etsy or Amazon. Just search from their products images in Google Lens and you will find coincidences in Chinese marketplaces. Don't trust

Bought a bracelet on impulse, so partially my fault. A day after I purchased the bracelet, it went on sale. I emailed asking for a price match (which on the website it says they do), they respond and said they don't adjust pricing if the item goes on sale after? To me that's a price match, but ok. I finally get the bracelet and it looks sooooo cheap. The gold is this bright fake color, horrible. I reach back out to exchange/get store credit, because there is no way I am wearing this tacky thing. Kate responds with this lengthy process for store credit, its ridiculous, a 5 step process. Just to return the ugly thing was a hassle so I decided to just keep it (will prob donate it). The whole experience was awful and I will NEVER purchase from them again. I'm all about supporting small businesses, but the customer service isn't there and clearly she doesn't give af about her customers. I've also read on reddit the company drop ships their merch which I can see. I could've gotten this bracelet on amazon for the half the price - no product authenticity whatsoever

Ordered 2 customized necklaces. When I didn’t receive them, they said that they sent an email asking about one of the customized necklaces but they never did send an email. So I asked why would they not send the other one and they didn’t have an answer. They said that they will send it within 6-10 business days. It’s been almost a month and I still haven’t receive them. They don’t have a phone number to speak to someone so I emailed them again and they said thanks for the reminder and sent me a tracking number. Now it’s been 4 days and USPS says that the sender hasn’t sent the items yet. It doesn’t seem that this company will send me the items that I have been charged for. They have no customer service, they lie and they have stolen my money. That’s what you get from a small company. Do not order from them online. They’re thieves.

I placed the order for a ring on March 29, 2024, I received a message the next day asking me to confirm which stone I wanted to make the ring and I informed it on the same date. It's been 11 business days and I don't have any information from that company as to when my product will be shipped, if at all. I have tried to contact the company via email, chat but I have not gotten any response. The only time they answered me, on 04/06 was that the product would be shipped without fail until 04/11. Today is 04/29 and nothing has been posted.