CaitlynminimalistReviews of caitlynminimalist.com

Order #827147 — Extremely Disappointed I ordered the Multiple Name Tennis Bracelet (Sterling Silver, 7”, 4 names) on December 12th as a Christmas gift. It didn’t arrive until January 5th, completely missing the holiday. When I finally gave it to my daughter, the bracelet broke within the first three hours of wearing it. I contacted Caitlyn Minimalist immediately, and they told me they would replace it. The replacement never came. Later, I found an email asking me to confirm that I wanted a new bracelet. I replied, and about two weeks after that, they said they would begin the remake. Then I received another email saying they were no longer making this bracelet because it’s faulty, so they couldn’t replace it—and instead they were giving me store credit, which I do NOT want. This has been incredibly frustrating. Beware—do not order from this company. They miss deadlines, make promises they don’t keep, and then refuse to refund your money. I wish I had known before ordering. Tracie

I paid for gold and diamond. I received cheap quality.

ordered 2 necklaces Intending to give them as Christmas gifts on 11/23/25, One of them was a custom piece and I wasn't aware because this was the first time I purchased from them that I had to reply in an email about which stone I wanted, And I understand that was my fault because it took me about a week to reply, But once I did reply an " AI assistant" Was the one Responding to my email, And stated that it had received the information after I replied so I trusted that they had received my information. But it wasn't until January 2nd, I received an email stating they never received the information. Obviously annoyed but I confirmed my information again. This time it was a Human assistant that responded to me, But Despite that I'm pretty sure they never started production, and likely wouldn't have if it wasn't for The fact I constantly emailed asking for updates, Because after confirming My information they stated it would take six to nine days to ship after production, But over a week and a half later I ask for an update And they reply it's still in production And that they will send the shipping info once it's complete, Even giving me an estimate that it would be shipped out on the January 23rd, But by January 24th I've still yet to receive any information. so I email about it again and despite the fact they claim they sent it out already I don't receive any shipping info Until much later in the day. And when I finally did receive my order only one of them was inside, the custom order that I questioned about initially, But the second necklace that wasn't a custom piece I ordered along with it Wasn't in the package, And after email being them again they confirmed it was their fault and they supposed messed up my order and that's why it wasn't sent with the other piece, And said they would ship it out as soon as possible, Another 11 days pass It's now February, And now they're claiming the order is fulfilled on their end " But would be happy to remake it asap". All in all it's been almost three months Took almost two months to receive the first necklace and I've still yet to receive my 2nd

I was hopeful about this company and port 3 rings. It will be 22 days( subtract 2 sundays and it’s 20days) according to the NOW shipping status I’ve been finally given after throwing a stink. Shipping states 3-5 days . Then only AFTER you purchase your order are you notified of a 10 day prior to shipping . Even so that’s 15days according to advertising and I STILL have YET to get my products. With my emails to them all that was stated was , “we understand this is frustrating” “ it’s on its way” and “thanks for your feedback” No offer of refunding delivery fees for non compliances to their advertising or any other ramifications that I stated I demanded at this point . 22days post an order for three rings that upon other reviews sounds like quality is poor and could have gotten on Amazon way sooner is ridiculous.

I ordered necklaces for my mother-in-law on December 5th hoping to get them before Christmas. I contacted the seller to see if there was an issue about mid December and they said with all of their holiday orders I wouldn't get it in time which I totally understood. By the beginning of January I still hadn't received my order... So I messaged again and they said they had lost my order and would make it again... They told me they would send it as soon as possible. I didn't hear anything from them until I messaged again in February... I finally got my product TWO MONTHS after ordering and the jewelry was much cheaper and smaller than I expected. Will not be ordering again and will be telling everyone I know to not use this company. Extremely disappointing.

Ordered on Dec 1, never received the item. Report this company, total scam

Total scam -- I bought a few rings in "sterling silver" and "gold vermeil." When it got here, none of the rings fit (and I used a sizer to order) and all of the jewelry was fake looking. Honestly, the color and texture was like some of the worst costume jewelry I've seen. Definitely not sterling silver, definitely not vermeil. And worst of all, store credit refund only. What a crock. They have tons of bad reviews around the web, I just wish I saw them before ordering.

During the holiday season, I ordered Caitlyn's North Star Signet Ring. The pictures on Caitlyn's website made the ring look simple, but beautiful. What I received looks messy and rushed -- the opposite of what is shown on Caitlyn's website. The hammered band doesn't look hammered. It looks uneven and amateurish. (BTW, I studied silversmithing for three years and still make some of the jewelry I wear.) Plus, the tiny eight-pointed "star" looks more cross-like at some viewing angles. (Okay, under a 10x jeweler's loupe, it looks like a star. With normal, unassisted viewing, it looks like a cross.) I suspect that the prongs for the stone have something to do with that effect (cross instead of star). Speaking of prongs, I have no idea whether the tiny prongs that hold the microscopic, simulated emerald in the center of the star will hold the gem for long. The round-cut gem is set a bit cockeyed and only three of the four prongs seem to be holding the stone. (The advantage of viewing under a loupe!) Just a big "no" for this ring. Normally, I'd return something this poorly made. However, with the expense of return postage and Caitlyn's processing fee of $6, it's hardly worth the bother. Plus, I won't get a refund, just a store credit. Right now, I have a hard time believing that I'll order from this store again, even though much of the jewelry looks very appealing. It’s a shame, since I’ve purchased from this store before, without a problem. However, this ring didn’t live up to what’s pictured at the website -- a disappointment. Well, you know the old saying: "When you get lemons, make lemonade." I already have plans to re-do this ring into something I won't be embarrassed to wear.