Caesars Casino OnlineReviews of caesarscasino.com

They totally suck black jack is horrible totally rigged can't win nothing ever . Dealer has 20 80% of the time while your looking at horrible hands all the time hardly ever have 18/19 or 20 and when you do get it your done dealer almost always beats it. And this not like couple hundred hands ....I've played thousands of hands and always the same pattern and outcome..... LOSER definitely corrupt casino . Very bad software...how can they get away with it is sick

I deposited $2,500 into Caesars Online Casino (Michigan) under a 100% match bonus promotion (Offer ID: 6093706) that advertised a 7-day window to meet wagering requirements. I clicked the “opt-in” button a few days before depositing, not realizing that Caesars would count the bonus expiration from the moment of opt-in—not from when I deposited or began play, as is standard in the industry and implied in the promotion’s terms. I deposited and began play under the good-faith belief that I had 7 days. Instead, Caesars voided the bonus and locked my funds after just one day of play, stating that my 7-day period had already expired. I was left with nearly $5,000 in the account (my $2,500 deposit plus play winnings) and was informed by support that nothing could be done. The agent offered me only $25 in reward credits as compensation. I reached out to Caesars respectfully to explain the misunderstanding and ask for reconsideration. I acknowledged the technicality but emphasized that the promotion’s structure was unclear and inconsistent with standard promotional practices. My request was denied without escalation or further review. I’m sharing this to warn others to be extremely cautious when engaging with Caesars bonus offers. Read the fine print and be aware that Caesars may apply expiration timing in a way that is not intuitive or clearly communicated—you could lose your deposit and bonus opportunity without warning. This experience left me frustrated and disappointed. A major gaming brand like Caesars should aim for transparency and fairness in how they administer and enforce their promotions. I hope they consider revising this policy or at least honoring the spirit of their offers for future players.

I dislike the Ceasar Palace/harrah hotel. I had a very bad experience there . this isn't my first bad experience either! Let me start off by saying yall have a great valet team! i want to name all the staff but pervious ones are no longer there anymore! so ima say the whole valet staff! they deserved a raise. what i don't like is the manger who is over the valet, whoever she is needs to be fired! Don't like how yall treat her guest nor her staff! she treats her staff like shit!

So they allowed me to make my initial deposit from my debit card but claimed it was invalid to transfer my winnings. My phone number was correct when I first signed in but now has changed by one number I have tried to change it back for 36 hours now. Still no winnings, they will take your money but it looks like you will never receive your winnings. Do not use this scam sight!!!!!

I’m a 7 stars member which doesn’t mean much I guess , I wagered and lost over 6k and after speaking to my host Sam , he offered me 80 bucks in free play, I’ve never felt so insulted, I do not recommend playing with them , I haven’t seen a payout in God knows how long and you see how they treat loyalty

I was referred to Ceasars Casino online, I never got the refer a friend bonus,or the person who referred me. I never received the sign up bonus, and when I tried to withdraw for the first time, it kept giving me error messages. I called the customer service 3 times, they didn't do anything. I sent 10 messages to the chat support, and they kept promising to resolve it 24 hrs, and that my account was under review. I was a brand new customer, and my account was already under review. So I continue to play the money, that I tried to withdraw. The game I was playing gave me over 1000 losing spins, and know bonuses. They took it all back. Now Caesars Casino online has never called back, never emailed me back, or nothing! How do you spell scam-Caesars Palace Online Casino! Play at your own Risk, but I wouldn't if I were you!

I played a little several weekends in a row. Of course want nothing this past weekend I finally hit something and boom it was gone. Now I played a little bit and it's just lose lose I guess they're all the same all you do is lose. 2 $50 withdrawals and thousands of dollars that's all or no other withdrawals just horrible.

Big thanks to Laura at Caesars Palace customer service. She provided great assistance regarding a malfunctioning game I encountered. Even though the issue isn't fixed at this moment, Laura was very understanding and helpful. I have full confidence that she has grasped the situation and will ensure the necessary actions are taken.