CabrexaReviews of cabrexa.com

1.2250 reviews
Furniture Stores
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming

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Cabrexa

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About Cabrexa

Cabrexa: bring life to your weary chair and freshen up your home with our brilliant chair covers.

Cabrexa (cabrexa.com) has 250 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.

Also known as: cabrexa.com
Website: cabrexa.com
Category: Furniture Stores
Location: Sheridan, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: August 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cabrexa reviews

250 approved reviews, newest moderated first

Evelyne D.
Jun 24, 2022
I ordered 6 seat covers back in March
I ordered 6 seat covers back in March. It’s now the end of June have not received the seat covers, but they have my $! I called and sent text messages to them. ,
alison G.
Jun 21, 2022
Sent 4 emails because I want to return…
Sent 4 emails because I want to return absolutely rubbish covers and they are just ignoring me I'd advise people who are thinking of placing an order DON'T
Andrew H.
Jun 8, 2022
Great covers, failures in communication
We ordered dining chair covers on 17 April and finally received them, despatched from China on 29 May, on 6 June. We were advised delivery would take 3-10 days so 7 weeks was a very long wait. We chased the order after a few weeks of waiting and the email response, obviously a standard reply, told us we'd receive them in a week which didn't happen. If this company wishes to stay in business they are going to have to overhaul and improve their customer service and communication. I understand they had supply difficulties but customers deserve better. We are delighted with the quality of the covers, transforming our heavily stained chair seats. I'm glad we were patient and didn't believe the scam warnings posted on Trustpilot.
Response from CabrexaJun 9, 2022
Dear Andrew, We are writing to apologize for any inconvenience we may have caused you unintentionally. We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry. To show our appreciation, we would like to offer you a 20% discount the next time you place an order. Please contact us by email for more information, https://cabrexa.co.uk/pages/contact-us. We look forward to hearing from you soon and thank you again! Thank you, Cabrexa
Kim C.
Jun 6, 2022
IT'S A SCAM
ITS A SCAM We ordered a couch cover several months ago and paid. We never received the item. We have called numerous times. Every time we call their customer service number we get a record message and we leave a message. They do not return calls or send emails explaining the delay. I conclude that Cabrexa is a scam. One should not order from them.
Response from CabrexaJun 7, 2022
Dear Kim, We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it. This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future. At this time, your order has been shipped and will be delivered next week. For more details on your delivery, you can reach us via Email: https://cabrexa.co.uk/pages/contact-us Please accept our sincere apologies. We thank you for your understanding in this unfortunate matter. Yours sincerely,
Louise H.
May 31, 2022
I ordered four dining room chair covers…
I ordered four dining room chair covers at the end of March the money for them was taken out of my account on the 28th March I have not received the chair covers yet.
Response from CabrexaJun 2, 2022
Dear Louise, We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it. This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future. At this time, your order has been shipped and will be delivered next week. For more details on your delivery, you can reach us via Email: https://cabrexa.co.uk/pages/contact-us Please accept our sincere apologies. We thank you for your understanding in this unfortunate matter. Yours sincerely,
Karen W.
May 28, 2022
This company is definitely a scam
This company is definitely a scam. Don’t order from them. I ordered four stretch fabric chair covers on 4/17/2022. Order confirmation said expected delivery time was 3-10 days. Never received the items. Emailed them on 5/6/2022 and received a template type email from “Stephanie” that said my items would be received in 6 days. Still not received. Initiated a dispute with my credit card company today. Don’t order from them.
Response from CabrexaJun 2, 2022
Dear Karen, We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it. This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future. At this time, your order has been shipped and will be delivered next week. For more details on your delivery, you can reach us via Email: https://cabrexa.co.uk/pages/contact-us Please accept our sincere apologies. We thank you for your understanding in this unfortunate matter. Yours sincerely,
Geoff
May 27, 2022
Ordered March 9
Ordered March 9. 11 weeks later and I have no tracking number, no cover , and no response to my refund request. DO NOT USE THIS COMPANY They tell me I will have it in a week. That’s the same thing they told me a month ago. 6-11. No merchandise, no refund. 6-21. No refund. No tracking. No merchandise. 6-30. They reach out to me via email to “make it right”. Offer a refund to PayPal. 7-28. No refund. No merchandise. DO NOT USE THIS COMPANY!!!!! 8-10. No refund. No merchandise. No more communications. Buy what you want elsewhere. A complete farce of a company. It may only be $40, but it is also theft. This is the only review you need to read.
Response from CabrexaJun 2, 2022
Dear Geoff, We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it. This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future. At this time, your order has been shipped and will be delivered next week. For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us Please accept our sincere apologies. We thank you for your understanding in this unfortunate matter. Yours sincerely,
Rose H.
May 27, 2022
A complete scam!!
A complete scam!! I placed an order on April 13, 2022 and I have not received it —-they said they fulfilled the order but I did not receive anything— I have been emailing them over and over —they kept saying they send the order I did not receive it— so do not order anything from them.
Response from CabrexaJun 2, 2022
Dear Rose, We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it. This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future. At this time, your order has been shipped and will be delivered next week. For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us Please accept our sincere apologies. We thank you for your understanding in this unfortunate matter. Yours sincerely,

CabrexaReviews of cabrexa.com

About Cabrexa

About these reviews

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CabrexaReviews of cabrexa.com

Cabrexa reviews

I ordered 6 seat covers back in March

Sent 4 emails because I want to return…

Great covers, failures in communication

IT'S A SCAM

I ordered four dining room chair covers…

This company is definitely a scam

Ordered March 9

A complete scam!!

About Cabrexa

About these reviews

More in Furniture Stores, Wyoming

Orieswood

Ipe Woods USA

Timberustic

Bornella Decor

Cabrexa reviews

I ordered 6 seat covers back in March

Sent 4 emails because I want to return…

Great covers, failures in communication

IT'S A SCAM

I ordered four dining room chair covers…

This company is definitely a scam

Ordered March 9

A complete scam!!