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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Accommodation & Lodging · Seveirville, Tennessee
Excellent
Accommodation & Lodging · Roan Mountain, Tennessee
Excellent
Accommodation & Lodging · Gatlinburg, Tennessee
Excellent
Accommodation & Lodging · Pigeon Forge, Tennessee
Great
Showing 152 reviews with 4 stars · Clear filters
John
Stayed in Gatlinburg Heights during Thanksgiving week. The cabin was great, some minor blemishes but nothing major at all. There were 9 of us, we had plenty of room with space to spare. The location of the cabin is perfect for visits to both Gatlinburg center and Pigion Forge attractions. We would definitely stay there again.
Robin
we got cabin allmost paradise. It was a beautiful cabin. only thing it was not as clean as it should be. was supposed to be furnished with cookware. It was except not a frying pan anywhere to cook breakfast so had to go buy a frying pan. the pool table was in wrong place. was so tight against wall couldn't really play pool. enjoyed our stay though even though the fireplace in living room was not working.
Jessica R.
Typical of most cabin experiences. Cabin itself was priced well, but the extra fees tacked on are excessive, compared to others we've stayed in. Hot tub never worked, but they did credit a small portion back to us. Customer service reps were very friendly.
Lori
Just like the pictures showed. The only problem I had is that their directions to our cabin was hard to follow. The number on the outside of the cabin was not the same number that the office was telling us to look for. So maybe a more up to date and accurate map for the cabin locations. Also we stayed for 6 nights and 7 days but they do not give you more toilet paper so make sure if you are going for more than 3 days you bring extra TP...:) But I will be booking with them again next year. Loved the cabin and the views from our 3 balconies!!!
T. H.
This is my 6th time staying with cabins of the smoky mountains and it didn't disappoint. Minor issues were resolved quickly and to our satisfaction. We will continue to rent with this company in the future. It is the one we trust.
Donald
Cabin was nice. We enjoyed it very much.
Shirley
The cabin was really nice. But we did have some issues. The lock on patio door was broken,fireplace in bedroom didnt work, remote to tv in bedroom wouldn't work,also the bathroom floor was dirty .But the people we booked the cabin through were really nice and friendly
Michelle
Absolutely Beautiful! Great Customer Service! My one and only complaint is about the master bed - unfortunately is was very uncomfortable and we did not get a good night's sleep the entire week. However, the 101 other positives do outweigh the one negative and we would consider staying at the Cabins of the Smoky Mountains again, just in a different cabin.