Cabins of the Smoky MountainsReviews of cabinsofthesmokymountains.com

We had an 8 bedroom cabin with TV in each room but 2 of them didn't work. We called maintenance and when they arrived they could not fix them because he said they needed updated cable boxes. We had our 92 year old mother with us and needed a handicap ramp but there was not one. The trees behind our cabin were so tall that it blocked our view of the mountains.

Our first time ever visiting, which it started off on a bad note. This was due to having to be moved from the original cabin we reserved and placed in another one. This was no fault of ours, however after everything was situated we did enjoy ourselves.

When we arrived, construction blocked our cabin. So we called the office; no one was aware that construction was going on (that was hard to believe because there were 4 units being built). So, we were given wrong directions by office staff to get around the construction. We drove around 1.5 hours trying to find it...so frustrating! Finally saw a property mgmt truck and asked him to take us to the cabin. We saw why we kept missing it--there was no street sign. There was garbage in the containers and only 4 towels for 12 people. After we got the issues rectified, we were pleased; everyone enjoyed the stay.

We just stayed this May 2018. This was our second visit to this neighborhood of Cabins. This time around the Bed was Horrible! Crunchy no cushion and woop sides. The cabin was very dusty! The check in time was long (only one agent to check you in) and the cabin was not ready until one hour and a half after check in time. Out of eight people seven us us broke out in a rash....maybe because of the linen because not all of us use the jacuzzi. However, I called and they gave me an extra percentage off for future stay and was very apologetic. The cabins are also in a central locations less than 30mins to Piegon Forest and or other attractions.

Shouldn’t expect isolation in the Smokey Mountains. Condos were nice, but right on top of each other. All amenities in the house hadn’t received attention in quite a while. It was right at what I expected, some of my party expected more so they were disappointed. Mediocre experience.

The cabin was wonderful and clean, but we lost some time to the TV and internet not being connected and a broken dryer. A few other slightly annoying things like the cooking light not working and some pesky black ants. Poor communication and not very timely repair. Absolutely no, willingness for a plan B to help with our 3 loads of wet clothes.

The staff was nice and friendly. The cabin we stayed in is showing its age and years of wear and tear. Was not our best experience we have had there. Also i was thinking about purchasing a cabin to own. Called and called again. Left messages but never heard from anyone!

The view of the mountain was nice and we really enjoyed ourselves but the cabin itself, was filthy. No blow dryer, no closet hangers, no iron. I don’t get it.