Cabins of the Smoky MountainsReviews of cabinsofthesmokymountains.com

We’ve stayed here several times within the last 5 years. It’s great to see how they’ve pretty much recovered from the devastating fire. In terms of the actual cabins, most are in good shape, but some need a little TLC. We were also not provided any dishwashing soap or sponges, no detergent, no shampoo and not enough toilet paper. We do love their location and views

Loved the stay.I would recommend to anyone. Awesome

Overall we had a great cabin and a great time. Kids loved playing the games when we were there. Only 4 stars because we had to call for some basic supplies like a can opener and other basics. Also in the past homes we have rented, there was a starting supply of seasonings and condiments. We had ants the whole week and some noisy neighbors over the weekend. 🐜 We did see a black bear walking by our cabin! 🐻 The employees were very kind and helpful.

So we had rented two cabins. One pet friendly and one non per friendly. The pet friendly "fixin to" had a lot to be desired. It was an older cabin for sure. When we arrived the one bedroom was obviously not cleaned and the entire downstairs smelled like dog. Being that it was just us and not any of our guests we were ok with staying there. We did call to get extra clean sheets and for them to come back out and clean which never happened. They did contact me to come out and fix the issue but we were not available for them to come in. (They wont come in with animals which is totally understandable). Overall the place was "ok" definitely more rustic than luxury. I did have to call for extra sheets which a guy did bring them down on his break. Now the 2nd cabin we had was absolutely amazing Beautiful, clean, amazing views They had called us to let us know rhey were coming out to fix the ph in the pool. They must have some sort of app for chemicals. Which is cool. Everything was amazing in the cabin and we had no issues. I did call for extra sheets and they brought them down in a timely manner. Check in to both places were on time and we had no issues. I was even able to get into the luxury cabin early actually, which was wonderful.

Very nice place to stay

We enjoyed our stay overall. The resort was very convenient to downtown and groceries. Flip side, the fitness center did not have a properly working treadmill and the cable apparatus was broken. However, the house had everything we needed! The bathrooms were somewhat dated but the amenities were perfect. The washer and dryer were a god-send. We did experience one entire night without AC and had to bring mattresses down stairs for everyone to sleep on - we were adequately compensated for the night of discomfort. My only complaint was that we were told by management at 7 pm that service was coming soon. We checked back three times in the night. We were awakened by management checking on a noise complaint at 3:30 am (not us!) and during that call were told that they were unaware of the AC being out. That night of frustration and then anger at being awakened and accused of causing a disturbance, wherein we were waiting for a call back regarding our 89' house...almost made us not want to return, but we calmed down. Overall we had a great family vacation and the house was super comfortable, full of distractions, and allowed us time to connect with our adult children. We would rent again on a return trip.

Loved the look of the cabin. I think we probably should ha e gotten a two bedroom but it was a super nice place. Being our first time there we ran out of trash bags, toilet paper and we didn’t know if we should have called or if that was our responsibility. Overall a great time since it was our first vacation in about 13 years. We’d love to come back

View from the Top is a good, pet friendly cabin. Virtual check in was easy. The drive way is long and has a hairpin turn on the way up - be prepared to test your driving skills. The cabin has some age on it, and could use a good, thorough rug cleaning. However, it is on par with other pet friendly cabins that we have rented. It did have a nice mountain top campfire pit with movable, plastic benches around it. Tip: Food City sells firewood. There are neighboring cabins, but not where people can stare at you! All of the amenities worked except the upstairs loft TV had a sound issue that I reported. Would recommend for guests who have pets.