Cabins of the Smoky MountainsReviews of cabinsofthesmokymountains.com

wonderful cabin...need better towels & bed sheets...thankfully we brought our own.

The hot tub smelled of mildew and the heart shake tub. And the jets was not working in the tub and the pinball machine call the simpsons needed to be fixed

The online check in works great. The cabin was what we expected since it was pet friendly and we have a dog. The neighbors were extremely loud and partied until well after 2 in the morning. That I can do without.

Very nice and clean cabin. Guest services a little slow in responding to maintenance requests during our stay; took a day and a half to get wi-fi running.

The cabin was very nice. My grandkids really enjoyed the game room and the theater was awesome. The only problem we had was getting in it when we first arrived. We were supposed to be able to check in at 4:00, but it was almost 6:00 before it was ready.

I love Cabins of the Smoky Mountains. I have stayed with them several times. I just wish they would get a cleaning crew that pays attention to details. Such as.... reachable ceiling fans are caked with dust, trash under beds, above the toilet washcloth holders are webbed with dust, you can tell when sweeping, mopping and vacuuming has not been done, pool tables could use a dust buster, decks are left with old bird poop and cobwebs. I continue to book with them because the cabins themselves are nice. Just be prepared to do a self-cleaning. I was told that the rooms are inspected before the are deemed ready for each Guest. The cleaning crew will continue to do the least if their Supervisor gets them thumps up each time.

This was my second time there. The stay was great. However, it’s time to replace the mattresses.

The cabin was amazing & very clean & well stocked with what we needed. The only issue we had was the hot tub wouldn’t ever get hot enough for us to use. So we didn’t get to enjoy that, which was disappointing but otherwise a great experience & we will be back😊