Iso
The cabin was fantastic
The cabin was fantastic. Clean, large, well-stocked, exactly what we needed. The only complaint that we had was with the representative from the front. She was a little crass.
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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 152 reviews with 4 stars · Clear filters
Iso
The cabin was fantastic. Clean, large, well-stocked, exactly what we needed. The only complaint that we had was with the representative from the front. She was a little crass.
Nancy
We have stayed at Gatlinburg Falls previously and this time the cabin was not as clean as expected. We had small children that were crawling on floor and I noticed the carpets were dirty under the end tables and around the sofas. The bathroom floors were not clean- I dropped something and when I bent over to get it, I was surprised at the trash on the floor. Other than that, the Cabin was ok. The sofa and chair could use updating- were worn out. For the price we paid, I was disappointed.
Kimberley
Great except the basement was so cold
Tamaraneshia
enjoy everything
Wendy
We stay at Gatlinburg Falls resorts every year when we visit the Smokey Mountains. We always have a nice stay. This year though the cabin we stayed in had a few issues. The mattresses on the beds were awful. You ended up rolling to the center of the bed because the sides were higher than the middle. We slept horribly. The couch felt broken down when you sat down. You sunk( not in a good way) and the springs were weird & noisy. ( sofa bed) Lastly, one of the multi-game video games was not working... broken joystick.
Esther
Management Company was friendly and sent repairman out in timely manner. Had few problems but handled the best they could. Enjoyed our stay!
Beverly
Was a wonderful stay. Kitchen is well stocked with coffee pots, kurig pot, toasters, etc. looks like the pictures on line. One complaint..sewage drainage needs reaming out, there was back up downstairs. Office should direct traffic onto Pennacle Vista Drive off of 321, not Golf Creek Road. Pennacle is much safer way. Enjoyed seeing the bears.
Tomas
Internet was not working and maintenance was not able to fix it. Other than that the experience was great