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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Accommodation & Lodging · Seveirville, Tennessee
Excellent
Accommodation & Lodging · Roan Mountain, Tennessee
Excellent
Accommodation & Lodging · Gatlinburg, Tennessee
Excellent
Accommodation & Lodging · Pigeon Forge, Tennessee
Great
Showing 152 reviews with 4 stars · Clear filters
Julio
Beautiful place but ac did not work during my stay, I got a discount at the end of my visit but I was not able to sleep during the 2 nights because of the hot temperatures. But order than that awesome experience!!!
CLN
Beautiful area but the bed was horribly uncomfortable and the views were dotted with other cabins. Not as quiet as we were hoping for.
Jeremy
Great Location and such a fun experience!!
John
We enjoyed are stay very much also thought our cabin was a good value for our money we had one complaint a bear helped himself to some trash by our cabin I notified the office and the mess was cleaned up immediately looking forward to our next visit
Almulhim
It was an excellent vacation. friendly staff and the cabin very clean and quite. Delay in check-in time only. Will come back again. Thanks,
Tara S.
The cabin was clean and stocked with dishes. It was also in a great location- just 10min from the Rainbow Falls hiking trails and downtown Gatlinburg. The only issue we had was finding the check-in location- would be nice to list this more clearly on the reservation email. Overall, we had a great honeymoon and really enjoyed the hot tub/ jacuzzi, king bed, and views from the porch swing!
Randall
very clean and great people the only reason I give it 4stars is because not a fan of having the grill in front parking area in which it is a open grill you would use in a campground/ park
Amanda
We have stayed twice now and our first trip was not great but the company handled our issues better late than never and handled the issues well enough to convince us to come back. Our second stay we stayed at one of the cabins that is actually owned by the company which I was told would have less of a chance of any issues arising again like what happened during our first stay in an personal owned cabin. Our second trip was excellent. The only complaints we had at all was that the spout next to the hot tub was galvanized steel and our ten year old sliced his foot upon exiting the hot tub and so we had to cut our trip short a day as he wasnt able to walk comfortably with an injured foot. But they allowed us to check out a day early due to his injury with no fees so I was grateful we didnt have to worry about that and the other things was that the windows had no screens which made me very nervous in having a 2 year old who could possibly raise one of the upstairs windows and God forbid fall out. We moved the dressers in front of the windows to prevent such an awful unimaginable tragedy and I did voice my concerns to the company as I feel it is just too much of a hazard. The company owned cabin was cleaner and more well maintained than the one personally owned. The company has to get owner approvals before replacing or repairing items in a cabin and sometimes owners dont want to spend the money and just want to keep making money but the cabins owned by the company have better furnishings and is more up kept because they understand the concept of spending money to make money. Do your homework and go with a cabin that's owned by the company. We will be coming back to the last cabin we rented from now on