Richele S.
Love the concept overall
Love the concept overall. I provided feedback on not using large jars for teeny, tiny meds and am so glad they listened and passed along the info.
Cabinet Health sells over the counter (OTC) medicines and prescriptions in refillable glass jars. Refills arrive in compostable pouches.
Cabinet Health (cabinethealth.com) has 290 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing290 approved reviews, newest moderated first
Richele S.
Love the concept overall. I provided feedback on not using large jars for teeny, tiny meds and am so glad they listened and passed along the info.
Maggie G.
I love the idea of cabinet and I'm obsessed with the glass bottles and having all my meds in a uniform size. It's frustrating that their website promises free shipping over $50 but wouldn't let me ship my bottle purchase with my prescription. They also didn't take my insurance info, so I paid 10x what I normally pay at CVS. That being said, I really wanted the glass bottle, and I'm hoping that they'll improve their services going forward so I can stop going through pharmacies and the endless pile up of prescription bottles.
Chris J.
Never got a label. One of the pills is larger than the others. This is medicine we are talking about. DRUGS. Chemical compositions that affect MY BODY. I’m honestly afraid to use these. It has brought into question using this service at all for any medicine.
Response from Cabinet HealthNov 6, 2023
Hi Chris, we sincerely apologize for the inconvenience you experienced with your recent order. We understand your concerns about the missing label and the variation in pill sizes, especially when it comes to medications and their impact on your health. This is certainly not the level of quality and service we strive to uphold. Please be assured that we take these matters very seriously, and we have already initiated an internal investigation to identify the root cause of this issue and ensure it does not happen again in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. As discussed during our recent telephone conversation, it has been identified that the medication you received is accurate, despite the variation in size. The larger pill in question originated from a different manufacturer. We are currently investigating this matter further, as it deviates from our standard procedures and should not have occurred regardless. Your custom magnetic label is shipped separately from your medication. The customization of the label is what takes us a bit longer to complete, but it will be shipping very soon! You will receive a separate email notification once your label has shipped. In the meantime, we issued you a full refund for your order as a gesture of our commitment to your satisfaction and well-being. Additionally, if you have any further concerns or questions, please don't hesitate to reach out to our customer support team, who will be more than willing to assist you in any way possible. Once again, we apologize for any distress caused and hope to have the opportunity to restore your faith in our services.
K. N.
Delivered faster than expected. Cute bottles, love how they stack and their goal to reduce the use of plastic in the healthcare industry. Only reason why I give it 4 stars is because I haven’t actually tried the medicine yet.
Brett M.
Fast, friendly, and helpful customer service!
JD
Cabinet reached out to me via email about a problem filling my prescription. When I didn't respond in a reasonable amount of time, a representative called me to offer help. I'm floored by the personal touch. The packaging on the prescriptions is thoughtful and my orders have always shipped promptly. I'm a fan!
Skyla M.
Loved filling my prescriptions like this. Eco friendly and a great long sustainable bottle.
Andi C.
I am so excited that Cabinet Health is available for sustainable prescription refills. The refillable glass jar is beautiful and easy to use. I’ve dropped it without issue. What a wonderful service!