Cabinet HealthReviews of cabinethealth.com

First I will start off positive: I'm grateful the transfer process was relatively easy and I'm so excited to have a sustainable pharmacy option. Also the customer service has been super responsive and informative in answering all my questions. I told my provider about this and they were excited also. I'm just a bit disappointed about the misinformation on the website regarding the backyard compostability of the refill packages (I confirmed with a Cabinet pharmacist through email that they're not actually backyard compostable yet even though the website says they are). Another note is it was frustrating to have to put separate orders through for OTC and prescription meds, so I paid shipping fees twice when I would have qualified for free shipping if they were combined. I'm also unsure if they will ship separately. I think overall this is such a great concept and there is room for improvement, but I am willing to support. Update: I'm back with unfortunately one star less than I started and I truly dislike writing bad reviews especially when it's regarding a really important initiative but so far I am SO disappointed in Cabinet. I initially ordered a 60-day supply of prescription meds because of travel plans and they only sent a 30-day supply, without a refund or a notice until the day it was delivered. Also, I am trying to retrieve PDF receipts from the Orders page and I keep getting error pages saying to contact Customer Service for help. From having to put separate orders and wait for three separate deliveries to this, nothing about this has been a smooth experience and it truly feels like it is an uphill battle to achieve anything. I really really hope this company is able to get organized ASAP and improve multiple aspects of its service as it is an important concept but it seems that there is a long way to go.

Why the heck is shipping so expensive! I might as well get my prescriptions from Walgreens.

Shipping kills you when you try to order a refill.

been trying to order my refills for over a week. Wanted to use the $15.00 coupon. My pc does not have the capability to scan a QR code and I do not like to do transactions on my phone....small print. Could not find a good number to call for assistance. Tryied to email and I do not have an outlook account to compose the email...only gmail at this time. Had to wait until one of my kids came from out of town to help me read my phone screen. NOT customer friendly. I am elderly and use a big screen for my pc! Got it done. Really like the nasal congestion pills...helps alot...trying I few others. really like the eviromentaly friendly, but with my sinus issues I can not afford to run out and have to exspirement with alternatives.....the nasal decongestant works very well for this and easy to carry in my pill cylinder.

Very expensive for pill bottles that are ridiculously hard to open. Love the concept, in reality it needs some work. (If medicine from the pharmacy is in child safe bottles that are easy to open, these bottles have no business being so difficult to also use.)

Website is more confusing re bottle size etc. you should make it more clear about what bottle size comes with what and or allow selecting different size bottles.

I was really excited about this. The website was clear and the shipping was super fast. However, when I opened the packets they were the EXACT same pill I would get at a discount store, same color and model number, and I could have just bought the pills for 2 dollars and then just recycled the bottle like I normally do. I basically paid 25 dollars to throw away composable packaging. Probably won't do that again but it's a nice idea.