Cabinet HealthReviews of cabinethealth.com

So excited to use this eco-friendly method for my meds.

I love the design, reusable bottles are the best!! Less in landfill

When I reached out to customer service because my package never arrived, they sorted it out right away and even sent a replacement. I think technically the mistake was on my end, but I'm glad I'm not out the money.

Love the Cabinet concept… less plastic in oceans and trash?

First I will start off positive: I'm grateful the transfer process was relatively easy and I'm so excited to have a sustainable pharmacy option. Also the customer service has been super responsive and informative in answering all my questions. I told my provider about this and they were excited also. I'm just a bit disappointed about the misinformation on the website regarding the backyard compostability of the refill packages (I confirmed with a Cabinet pharmacist through email that they're not actually backyard compostable yet even though the website says they are). Another note is it was frustrating to have to put separate orders through for OTC and prescription meds, so I paid shipping fees twice when I would have qualified for free shipping if they were combined. I'm also unsure if they will ship separately. I think overall this is such a great concept and there is room for improvement, but I am willing to support. Update: I'm back with unfortunately one star less than I started and I truly dislike writing bad reviews especially when it's regarding a really important initiative but so far I am SO disappointed in Cabinet. I initially ordered a 60-day supply of prescription meds because of travel plans and they only sent a 30-day supply, without a refund or a notice until the day it was delivered. Also, I am trying to retrieve PDF receipts from the Orders page and I keep getting error pages saying to contact Customer Service for help. From having to put separate orders and wait for three separate deliveries to this, nothing about this has been a smooth experience and it truly feels like it is an uphill battle to achieve anything. I really really hope this company is able to get organized ASAP and improve multiple aspects of its service as it is an important concept but it seems that there is a long way to go.

I came to get some extra medium size bottles, and I got 6 of them, so I have plenty for my household needs.

Why the heck is shipping so expensive! I might as well get my prescriptions from Walgreens.

I buy pepcid and claritin over the counter but you only offer those under a prescription. The site is a little too complicated to select the items you want. If the items were just listed in alphabetical order instead of in categories such as digestive health, sleep, etc. it would be easier. Also there is no place for comments. I wanted to transfer my prescriptions now but they won't be due to be filled until January and February but there was no place to note that.