Nishant K.
C2 hours expired
I called up C2 education on Parsippany and got to know that my hours are expired.This was not told to us when we enrolled and there was no intimation as to hours getting expired.We have invested lot money to secure those hours for both of our kids. When we signed up with Jane,nothing was mentioned on the hours expiration clause and we were self assured that both our kids can prepare with C2. I feel cheated and I would be going to explore other legal option as these are hard earn cash.This is really disappointing.
Response from C2 EducationSep 16, 2024
Thank you for sharing your experience with C2 Education. We understand your frustration regarding the expiration of your purchased hours. Our policies are designed to provide fair and consistent service to all students. We strive to work closely with families like yours to notify you in advance of any expiring hours, allowing ample time to create a plan and ensure that those hours are put to good use. Please email us at [email protected] to learn more about your situation and so that we can try to assist you further. We appreciate the opportunity to address your concerns.




