By WinonaReviews of bywinona.com

Response from By WinonaAug 28, 2026

We love hearing this! We’re so glad you’re loving your experience with Winona. Thank you for trusting Winona with your care.

Response from By WinonaAug 31, 2026

Thank you for taking the time to share such detailed feedback, Kim. We’re glad to hear that you found the onboarding process simple and convenient, but we’re sorry to hear that you felt you didn’t receive enough information or guidance about your treatment. We understand how important it is to feel informed and comfortable with your treatment plan, including understanding your prescription, how it is intended to be used, and having an opportunity to ask questions. At Winona, our priority is to make obtaining HRT as easy and convenient as possible for women through a private and secure platform. Our onboarding questionnaire and health history are designed to provide the doctor with the information needed to evaluate each patient and determine whether HRT is appropriate. During onboarding, patients are given the opportunity to ask any questions or share any concerns they would like their doctor to address before a treatment plan is prescribed. Patients are also given the chance to select their preferred treatment option, such as pills, patches, or creams. Once the intake is reviewed, the doctor determines whether HRT is appropriate and, if so, develops a treatment plan based on the patient’s medical history, symptoms, and other information provided during the intake process. If no additional questions or concerns are submitted and the doctor determines that the selected treatment plan is safe and appropriate, the prescription(s) are sent to the Winona compounding pharmacy for fulfillment. A patient’s prescribed medication and dosage can be found in the Treatment tab of the Patient Portal, on the prescription label, and on the pharmacy insert included with their medication. We also encourage patients to reach out to their doctor through the Patient Portal with any questions about their prescription, dosage, treatment options, or how their medication should be used. We appreciate you sharing your experience and bringing this concern to our attention. Your feedback is valuable and helps us identify opportunities to improve how we communicate important treatment information throughout the patient experience. We cannot confirm an account under your name as it is listed here though. Please message our Patient Care Team at [email protected] for additional assistance or clarification. We are proud to support you!

Response from By WinonaAug 28, 2026

Thank you so much for sharing such a thoughtful review! We’re so glad to hear that your experience with Winona has been simple, convenient, and reassuring, especially as you navigated the changes that can come with menopause. It means so much to hear that you’re feeling more like yourself again and that you’ve felt supported throughout your journey. We truly appreciate you sharing your journey and recommending us to other women!

Response from By WinonaAug 28, 2026

Thank you so much for your 5-star review! We’re happy to hear that managing your subscription with Winona has been easy and convenient. We understand that life can change and that your healthcare needs may vary over time. We’re always here to make our process as simple and flexible as possible, whether you need to pause, adjust, or resume your care. We truly appreciate your trust in Winona and are grateful to be part of your healthcare journey! 💜

Response from By WinonaAug 28, 2026

Thank you so much for sharing your experience! We’re thrilled to hear that Winona has made such a positive difference in your life. Women’s health concerns can sometimes be overlooked or dismissed, and we believe every woman deserves to have her symptoms heard and taken seriously. At Winona, we’re committed to providing accessible, personalized care that helps women understand their symptoms and find treatment that works for them. We’re honored to be part of your journey and grateful that you chose Winona for your care. Thank you for sharing your story and encouraging other women to advocate for themselves and their health! 💜

Response from By WinonaAug 28, 2026

We love hearing this! Thank you for sharing your experience. Knowing we have made a positive impact on your life is exactly why we do what we do! Thank you for trusting Winona with your care and for taking the time to share your feedback.

Response from By WinonaAug 28, 2026

Thank you for sharing your feedback! We always strive to provide timely communication and efficient service for all of our patients. We appreciate you sharing your experience!

Response from By WinonaAug 28, 2026

We appreciate your feedback! Our team strives to provide compassionate and personalized care to each patient. We are glad to hear you had a positive experience!