By WinonaReviews of bywinona.com

Response from By WinonaMay 5, 2025

Thank you so much for sharing your honest feedback. We're glad to hear that your experience with our process and your doctor has been positive so far. We understand that changes during perimenopause can take time, and we’re here to support you every step of the way. Regarding your Facebook group experience, we truly appreciate you bringing this up. Our moderators aim to create a safe space by limiting medical advice to licensed professionals. This helps ensure accurate and personalized care for everyone. We know it can feel discouraging when you're simply seeking community input, and we’re always looking for ways to improve that balance. We’re grateful to have you as part of the Winona community and encourage you to keep reaching out to your doctor as your needs evolve. You're not alone in this journey!

Response from By WinonaMay 5, 2025

We appreciate you taking the time to share your experience, Jennifer. Our doctors are not able to speak on the phone or provide video calls due to privacy concerns. All communication is conducted via written exchange via your private portal, but we do understand an online platform is not an appropriate fit for everyone. We do also understand your frustration with the communication process and the time it took to connect with your Winona doctor. All of our doctor do strive to respond within 48 hours because it is important to them that their patients feel heard and supported throughout their healthcare journey. Our doctors continue to maintain clinic and hospital hours, and, unfortunately, there can sometimes be a delay due to scheduling conflicts or emergencies. However, a member of our Patient Care Team did assist you and provided you with a discount for the inconvenience when we were notified of the issue. We also hear your concerns regarding the multiple staff members and the potential for confusion. We strive to provide clear and accurate information to our patients that is available to us, but team members are not privy to all aspects of your care due to confidentiality reasons. We value your feedback and will use it to improve our care for you.

Response from By WinonaMay 5, 2025

Thank you! We're so glad you’re finding the care with Winona simple and accessible. That’s exactly what we aim for, expert support made easy and convenient.

Response from By WinonaMay 5, 2025

Thank you so much for sharing your experience! We're thrilled to hear that the cream is working well for you and that you're noticing improvements in mood, body aches, and energy. Your recommendation means the world to us!

Response from By WinonaMay 5, 2025

We understand your frustration and apologize for any confusion, Jessics. It's important to us that our patients feel heard and understood, but it is also important to us to educate women about the menopause transition. There is a lot of conflicting information out there, and women are historically not educated about the changes their body will experience when they begin the transition through menopause. In accordance with The Menopause Society and the American College of Obstetricians and Gynecologists, Winona does not require any type of bloodwork or hormone testing to be prescribed an HRT treatment plan. Hormone levels do vary greatly from day-to-day and even hour-to-hour, so testing is not the most accurate way to determine if a patient could benefit from HRT. Testing only shows what your hormone levels are at that particular moment. At Winona, our doctors prescribe and adjust HRT based on the severity of your symptoms. Our Winona doctors are experts in assessing each individual woman and prescribing what they determine will be the most appropriate treatment plan for you. It can take around 3 months for the body to adjust to the influx of hormones, and some women do experience a change in their cycle upon starting treatment. The changes usually even out as time progresses. It is not an exact science, and that is why we check in with you periodically to see how your symptoms are responding. Your Winona doctor may recommend dose adjustments based on your experience. We strive to provide personalized care and support, and appreciate you taking the time to share your concerns. We understand that hormone levels can be complex and that finding the right treatment plan can be challenging. Your Winona doctor is happy to answer any and all questions that you may have, and we see that you have been in communication with her! We encourage you to keep her up to date on how you are feeling so she can help you feel your best!

Response from By WinonaMay 5, 2025

We're so glad to hear that, thank you! It's wonderful to know that your experience has been so positive. If there's ever anything more we can do, we're just a message away.

Response from By WinonaMay 5, 2025

We appreciate you sharing your experience, Karla! It's great to hear that you've seen a positive change in your hot flashes so far! They can be one of the most annoying and unpredictable symptoms of menopause. We also understand your disappointment about the lack of sleep improvement and weight loss, as those symptoms interfere with your daily life too! As weight gain tends to be related to hormonal shifts during the menopause transition, starting HRT can help manage this. Once hormone levels are optimal and the metabolic effects of declining hormone levels are reversed, weight loss can then be possible. However, it's important to note that HRT is not a weight loss drug. And lifestyle factors, age, genetics, and diet and exercise habits will also play a role in how quickly hormonal weight gain in menopause can be addressed. We encourage you to continue working with your Winona doctor to determine if adjustments to your treatment plan are needed. We're committed to providing quality support to help you manage your symptoms!

Response from By WinonaMay 5, 2025

We understand your frustration, Yesenia, and we are sorry that you experienced any issues with your outside provider. Its important to feel heard and supported when you're experiencing side effects from a medication, and your personal provider should be willing to address them for you. Winona only prescribes bioidentical HRT on our platform, and our doctors cannot oversee care or medications from another provider due to liability reasons. Your Winona doctor may suggest options or give you general guidance regarding your other medications, but an inperson visit is sometimes the best option. We take your health and safety very seriously and do apologize that we cannot oversee all aspects of your healthcare!