Blaire
Have had 4 different doctors so far
I’ve had ok success with the product so far but I don’t love how it’s a different doctor every time that messages me. It doesn’t feel legit. Like how do I even know if these are actual doctors? It’s just kind of weird.
Response from By WinonaAug 4, 2025
Thanks for your feedback, Blaire! We are thrilled that you are seeing positive results with your HRT treatment plan! We also assure you that all of our doctors are real, board-certified human beings! When a doctor and patient relationship is established, the doctor is obligated to provide ongoing care and oversight for your treatment plan as long as you are a Winona patient. However, there may be times when your assigned doctor is ill or on vacation and cannot provide care. In those cases, we'll temporarily assign you a different physician until your usual doctor is available again, so you don't experience a lapse in care :) However, you can always send a message with any questions or concerns you may have in the interim via your Patient Portal here: https://app.bywinona.com/message We invite you to learn more about our doctors by visiting the physicians page where you can read their bios and get to know their qualifications and experience: https://bywinona.com/physicians If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help and provide you with the best possible care!